Instruction Notes on Chapters

Below you will find notes on chapters that you can use for discussion sessions, guest presentations, case studies, and possible exam and essay questions. These will help you prepare lesson plans and lectures so that you can use Interpersonal Divide
as a required or supplemental text. Omitted from the notes in the instruction booklet are end-of-chapter journal exercises, paper and discussion ideas, and suggested readings. While lesson plans and lectures can be prepared from this manual alone, be sure to include end-of-chapter journal assignments, paper and discussion ideas, and suggested readings as found in the text. These are fundamental to learning objectives. Also, be sure to integrate topical and timely discussion modules into your lesson plans, to spark discussion and interest. You'll also find to the right syllabi, exercise and exam material.

Instruction notes

   S
  Chapter One: Displacement in the Global Village

            You will note that each chapter contains an epigraph. This first one features a citation from Joshua Meyrowitz’s No Sense of Place (Oxford Univ. Press, 1986):

The evolution of media has decreased the significance of physical presence in the experience of people and events. One can now be an audience to a social performance without being physically present; one can communicate “directly” with others without meeting in the same place. As a result, the physical structures that once divided our society into many distinct spatial settings for interaction have been greatly reduced in social significance.

 

          Typically the epigraph communicates the theme of the chapter, in this case, displacement. Reading epigraphs and asking basic questions about them often is a good way to begin lecture. You might introduce the topic of your displacement lecture with the above epigraph and these questions:


A.   
What does the passage mean (topic)?
B.     What does it mean really (theme)?
C.    What other examples of displacement can you identify in the high-tech media world?
 
            Note: In addition to discussion, you will want to emphasize fundamental concepts in your lectures. Those concepts also can be used in exams, to assess learning. In the instructor’s manual, you will be informed about “possible exam questions” in each chapter, especially handy for large survey classes; “possible essay questions,” useful in mid-range enrollment classes; “possible guest presentations,” to enhance perspectives; and “case studies” to stimulate group and seminar discussions.  Possible exam question: Define “displacement” from both a geographical and digital perspective.
 

            Answer: Geographical displacement involves removing a person from his or her natural habitat to another habitat, as might happen when one is evacuated from a flood zone. Digital displacement happens when a person is removed from his or her natural habitat to a high-tech/media environment, as might happen when one plays a video game.

            Possible exam questions are important for large survey classes seeking to master basic concepts. The instructor can cast such questions into several formats illustrated throughout this section and compiled in a sample multiple choice exam that appears in Section 5 of this manual. To illustrate, the “possible exam question” above about displacement can be formatted as follows:

Example #1

True or False: Digital displacement involves removing a person from his or her natural habitat to another habitat, as might happen when one is evacuated from a flood zone.

            Example #2 
 
             Fill in the missing word from the selection of words below:
  <>
             ____________displacement involves removing a person from his or her natural habitat to another habitat, as might happen when one is evacuated from a flood zone.
  <>

           A. Digital                    B. Geographical          C. Mechanical          D. Electrical                E. Aquatic       

         
            Example #3

Which definition of “displacement” below (A,B,C,D,E) is the most correct based on definitions in your text:

 

A.    Aquatic displacement involves removing a person from his or her natural habitat to another habitat, as might happen when one is evacuated from a flood zone.

B.     Digital displacement happens when a person is removed from his or her natural habitat to a high-tech/media environment, as might happen when one plays a video game.

C.   
Geographical displacement happens when a person is removed from his or her natural habitat to a high-tech/media environment, as might happen when one plays a video game.

D.   
Mechanical displacement involves removing a person from his or her natural habitat to another habitat, as might happen when one is evacuated from a flood zone.

E.    
Electrical displacement involves removing a person from his or her natural habitat to another habitat, as might happen when one is evacuated from a flood zone.

 

            In your discussions of community displacement, you might focus on the rising world population and how the U.S. consumer mentality communicated to the world and promulgated by media conglomerates might impact everything from the global economy to the environment.   What challenges do students foresee and how, if at all, will media and technology (a) help resolve those challenges or (b) deepen the negative impact of those challenges?

            To ensure that students understand geographic versus digital displacement, go over examples in the text and ask students to conceive more examples. You might want to read and discuss this passage:

            Displacement used to occur in real habitat. Developers would build subdivisions or engineers would construct highways or dams, destroying community infrastructures and causing property values to rise or fall. Displacement happened in the aftermath of natural disasters, too—hurricanes and floods, for instance—or manmade ones, including chemical spills, toxic dumps, gangland racketeering, and rural or urban flight. Historically, technology (in all its mechanical forms) precipitates displacement. Following World War II, mass production of cars altered municipal planning, resulting in a mosaic of interstates, highways, and roads replete with strip- and mega-malls, truck- and rest stations, chain restaurants, and billboards. … 

            What was metaphoric in 1994 has become factual in our time. We who live in the silicon valleys of the interpersonal divide travel the same interstates in our automobiles, whizzing by billboards and eating at the same chain restaurants while speaking on mobile phones, oblivious of the displaced countryside. We open garage doors by remote to enter houses without stepping outside, retreat to solitary computer rooms with high-speed access, and download messages and spam from Internet highways with televisions providing background noise like the automobile-hum of yore. 

 

            After reading the passage, ask questions like these:

A.    What digital equipment is available now as accessories in automobiles?

B.    
How, if at all, is the interior of one of these new car models designed like a room in a house?

C.   
What portable digital equipment is often taken by family members on road trips?

D.   
What evidence of marketing, digital or physical, can be viewed on such road trips along the countryside or cityscape?

E.    
How, if at all, is the geography on such a road trip displaced by digital gadgetry?

 

            While nearly all concepts in Interpersonal Divide will endure over several editions of the work, occasionally the instructor might want to update specific figures. In this chapter, you can access latest statistics for the total number of television sets in the U.S., in addition to the percentage of homes with computer access and the number of discarded home computers in landfills.

            In your discussion of the blurring of work/home boundaries, you might want to mention how email alone has changed the interactions between students and professors, in some cases for the better and in others, not so. You can share anecdotes from your own life on how the technology of academe interrupts your family life, and vice versa, noting times a family member has used communication technology to interrupt you at work.

            Possible exam question: Although the circumstances of digital displacement vary, all such scenarios will have certain factors in common. Put a check mark to the left of the factor (A-J) if it is one of the five associated with this concept:

            Answer:

    A.    ______Alignment of role and identity.

    B.     __X__Blurring of work-home boundaries.

    C.    ______Influence on drive and ambition.

    D.    ______Harmony of environments, virtual and real.

    E.     __X__Influence on values and priorities.

    F.    ___X__Clash of environments, virtual and real.

    G.   ___X__Blurring of role and identity.

    H.   _____Delineation of work-home boundaries.

    I.      __X__Impact of all correct factors above on relationships.

    J.     _____Impact of none of the above factors on relationships.


            Displacement involves conscience and consciousness. Particularly in large survey classes it is necessary to define these terms and delineate one from the other, again using common rather than philosophical diction, as these concepts are fundamental to understanding the interpersonal divide and its ramifications. The instructor, of course, is free to bring in other definitions of conscience and consciousness and compare them to ones used in the text. A goal of Interpersonal Divide is to spark discussion, deepen conscience, and expand consciousness.

 

            Possible exam question: Define conscience and consciousness from the statements below (ABCD):

A.    Conscience is the inner knowing of right and wrong, and consciousness is the awareness of how our actions impact others.

B.   
Conscience is the inner knowing of good and bad, and consciousness is the awareness of how others’ actions impact our own.

C. 
Conscience is the inner knowing of right and wrong, and consciousness is the awareness of how others’ actions impact our own.

D.   
Conscience is the inner knowing of good and bad, and consciousness is the awareness of how our actions impact others.

 

            Answer: A

  
            Possible exam question: Put a checkmark next to each statement (A-F) that also is a requirement of conscience.

A.   
_____That we elevate our self-interest.

B.   
__X__That we have meaningful relationships with others.

C.   
_____That others come to like us so that we may like them.

D.  
_____That we depend on nobody else but ourselves.

E.    
__X__That we contribute to community.

F.     
__X__That we love and are loved by others.
   

            Possible exam question: Put a checkmark next to each statement (A-F) that also is a requirement of consciousness.

A.     __X__That we foresee the impact of our actions before taking them.

B.
     __X__That we assess consequences of past actions to make informed choices in the future.

C.
    _____That we accept consequences when the outcome is good and disregard them with the outcome is bad.

D.
    __X__That we see the world as it actually is rather than how we would like it to be. 

E.
    _____That we take action first and then assess outcomes later.

F.
   _____That we see the world as it we would like it to be to enjoy peace of mind.

 

            In your discussion of conscience and consciousness, be sure to incorporate the ethical abstraction of acceptance. Ask your students: Why is acceptance important? What makes them feel accepted? Typically, the answer will involve interaction with other people. Discuss how media and technology (a) might facilitate that or (b) hamper that feeling of acceptance. Then ask your students, “What is the opposite of acceptance?” The answer might be “isolation,” which again fosters the theme of displacement. Why do we sometimes feel isolated when we are wired to the outside world literally and figuratively?

       To illustrate both the use of technology and the impact of media, you might visit a Web site, http://www.newseum.org/, and scan the violence featured on the front pages of national and international newspapers, available from that site at this tab: http://www.newseum.org/todaysfrontpages/.

            As you visit the front pages, try to locate juxtaposition of the tragic and trite. Discuss how these same events are featured in another medium, television.

 

            Possible exam question: From the list below (A,B,C,D), pick the answer that best describes the main media effect of TV news?

A.    Television news increases perception of geographical distance.

B.    
Television news decreases perception of geographical distance.

C.   
Television news increases interest in distant geographical regions.

D.   
Television news decreases interest in distant geographical regions.

           

               Case study: Discuss television coverage of the 9/11 attack on the United States, noting the lesson of television decreasing perception of geographical distance, as discussed in the text.

 

            In your discussion on media and fear, don’t forget advertising on the nightly news. Ask your students to describe the products and services advertised in between evening broadcasts on ABC, NBC, CBS, and FOX. What are the rewards of buying the products or services in those advertisements? What are the consequences of not buying the product or services?

 

            Possible exam question: Choose the phrase (A-E) that best completes this sentence: The “optimum level of fear” is achieved from a marketing perspective when …

A.    consumers opt to purchase a product or service to offset negative consequences. 

B.    
consumers opt to postpone purchase of a product or service in fear of negative consequences.

C.   
consumers lose the fear of purchasing a product or service, despite negative consequences.

D.   
consumers opt to purchase a product or service to offset positive consequences. 

Answer: A

 

       Because Interpersonal Divide is a discussion text, you will find plenty of examples in the work to affirm, challenge, or test with your students. These assertions below are key, however, in understanding fallacies about technology and the interpersonal lessons required to overcome them. You can also base essay questions on them. Assertions and lessons are published below. For more information about lessons, please refer to the text:

 

1.      Widespread availability of electronic devices assures swift communication with others   
         Lesson: Technology may function “on demand” but people usually do not. 
 
2.      Communication tools ensure access to companies.  
         Lesson: Access to companies is apt to benefit companies rather than consumers.
 
3.      Communication technology enhances personal and professional relationships.  
       Lesson: Electronic communication is as apt to complicate as enhance relationships, displacing us at home and at work.     

          It goes without saying that a real discussion-starter should center on Wal-Mart displacing local entrepreneurs. Ask your students if they order goods online from Amazon or eBay or some other digital mega store and, if so, to name the community where their money is sent electronically. Ask them if they could have bought the goods or services locally and, if so, from whom. Almost always students will not know where their money was sent electronically but will know where they could have bought goods and services locally, reinforcing the lesson that use of online mega stores displaces local entrepreneurs.   <>

           Case study: Be sure to address the so-called “orphan freedoms” of the First Amendment, petition and assembly, and how they can be undermined digitally by the lack of geographical space.  <>

            Possible presentation: You can access Dr. Martin Luther King’s “I have a dream speech”—delivered in 1963 on the steps of the Lincoln Memorial—from a number of online sites, including “the History Channel”: http://www.historychannel.com/speeches/archive/speech_167.html. After playing the speech, perhaps with a slide show of the Lincoln Memorial, you can ask your students how effective that speech would have been without the Lincoln Memorial symbolism.

            The first chapter ends with a series of important questions concerning consumerism and technology. You can design a matrix for answers and sample the class about their recent digital purchases, inquiring:

A.    Why did you buy the technology?

B.    
Does it suit your needs?

C.   
Does it advance or undermine your priorities?

D.   
How are you using it at home and school and what is that use displacing?

E.    
How has computer access altered your primary relationships and community activities?     <>

            Finally, be sure to go over the ethical abstractions at the end of the chapter.

            Possible guest presentation: You might also invite as a guest a psychologist to discuss those ethical abstractions, and how they might be fulfilled in community:

Unconditional Acceptance. Partners and/or children to love and be loved by.

Meaningful Relationships. Significant networks of friends and colleagues working toward common goals that benefit partners, children, and shared living space.

Civic Engagement. Contributions that enhance the wellbeing of others or the vitality of community.

Insight.
Clear vision of challenges that undermine love, friendship, wellbeing, and community. 

Discretion.
Experience or knowledge to accept what we can change and what we cannot, living in the moment rather than reacting to it.

Mindfulness. Leaving relationships and environments in better shape than we found them.

Gratitude
. Appreciating the blessings of each phase of biological life, from childhood to having children, from respecting the elderly to becoming the elderly, reflecting on the love, friends, and contributions of mortal life.

Back

Chapter Two: The Human Condition

            The theme in this chapter on the human condition is balance, emotional and intellectual. Balance also applies to technology. How can we use the various digital devices at our disposal effectively and still maintain emotional balance in addition to interpersonal intelligence?

            At odds with those goals are the convenience and availability of technology virtually everywhere in a wireless world.

            Possible essay question: Cite reasons for miscommunication due to the convenience and availability of technology in today’s world. 

            Answers:

1 Contact is untimely rather than opportune.
Lesson:  A message worth sharing should be conveyed at a propitious moment in the appropriate setting.

2. Content is capricious rather than cogent
.
Lesson:  Effective exchanges require foresight and insight. 

3. Dialogue is mediated rather than meaningful
.
Lesson: No matter how contemplative the speaker, or cogent the message, electronic communication filters out aspects of content and motive, modifying meaning.

4. Consciousness is divided rather than directed.
Lesson: Intrusions are the norm when we communicate on impulse without a sense of occasion.  <>

            When discussing peace and empowerment, it is important to associate them with community and conscience/consciousness. These basic concepts and how they impact each other determine the level of balance in our lives.  

          Case study: Using historic role models, you can expand on the association of community with conscience and consciousness. You might take as examples from the book the models of Mahatma Gandhi, Mother Teresa and Martin Luther King.   

            Possible exam question: Which statement below (A,B,C,D) defines peace from an interpersonal perspective. A.    A state of consciousness that overlooks the thoughts, words, and deeds of others so we can focus on ourselves. 

B.    
An expansive knowing of how thoughts, words, and deeds affect others and ourselves. 

C.   
The wherewithal to meet challenges effectively by interacting with others according to a set of firmly held beliefs. 

D.   
The wherewithal to circumvent challenges by interacting with others according to their set of firmly held beliefs. 

Answer: C

 

     Optional phrasing: Which statement below (A,B,C,D) defines empowerment from an interpersonal perspective.

Answer: B

 

            When speaking about character development, again, be sure to associate the concept with community.

            This passage in the text is key:

Only the community can bestow character. Virtual environments cannot because they change rapidly, lack social structure, cater to demand, and delete aspects of interpersonal engagement—from physical sensation to metaphysical transformation. Neither can we claim to possess character, for that would come across as self-righteous; others in society deem whether we have or lack character. They also call “character into question” or determine if we act “out of character.”  

  
           
Emotional imbalance occurs when conscience and consciousness no longer work harmoniously in interpreting others and the outside world. A major thesis of Interpersonal Divide concerns the imbalance that occurs when we fail to interact with others face-to-face in real habitat.  An ancillary thesis is that the culture of marketing takes advantage of this imbalance in appealing to perceived rather than real need.  Emphasizing these concepts you should be able to speak knowingly about the marketing of self help.

           You might base a lecture on how media and technology drive marketing and deliver self-help. Indeed, that phenomenon has led to a new growth industry, “life-balance training.” Google that term to discover how people are investing in these workshops to help them distinguish between work and play and thereby control stress caused by media and technology.

            The following are actual self-help categories:

 anger, anxiety, aromatherapy, biofeedback, body language, business opportunities, career development, codependency, communication, continuing education, corporate training, creativity, dating, death, depression, dieting, divorce, eating disorders, empowerment, family, fitness, friendship, happiness, herbal medicine, leadership, love, management training, massage therapy, meditation, motivation, natural health, nutrition, parenting, positive thinking, public speaking, religion, relaxation, sexuality, stress management, teenagers, therapy/counseling, time management, women’s issues, Zen.

           

            People who possess emotional and interpersonal balance do not require self-help. They have character based on personal and professional ethics. Emphasize to students that consumerism and morality do not mix well because the goal of consumerism is to sell rather than to help others achieve balance. To drive that point home, discuss these concepts, developed at length in the text:

  • Real versus perceived needs.
  • Exclusion versus inclusion
  • Marketing versus moral development.  

 

            Cautionary word: In discussing the human condition—we know that we will die and, in dying, lose everything material and ethereal, including loved ones—be extra sensitive to the beliefs and experiences of students. Explain that the human condition is a philosophical theory across cultures and should be analyzed from that perspective. Also, as in the text, approach the topic from secular, religious, and philosophical contexts, especially passages associated with Darwin.

 

            Possible essay question: Note the role of community, conscience, and consciousness as found in the United Nations’ Universal Declaration of Human Rights, found at this URL: http://www.un.org/Overview/rights.html.

 

            Possible exam question:  Choose the phrase (A,B,C,D,E) that best defines the term “synderesis” as applied by ancient Greek philosophers.

A.    Associated with the conscience, synderesis is the divine spark that ignites an innate understanding of ethics. 

B.    
Associated with consciousness, synderesis is the divine spark that ignites an innate understanding of ethics. 

C.   
Associated with the conscience, synderesis is the divine spark that ignites an awareness of the world and our actions in it. 

D.   
Associated with the conscience, synderesis is the divine spark that ignites an awareness of the human condition. 

            Answer: A

Back

Chapter Three: Habits of a High-Tech Media Age

            Howard Rheingold’s epigraph, from The Virtual Community: Homesteading on the Electronic Frontier, discusses the fragmentation of the self because of technology:

Exactly how, and on what terms, are we renegotiating the boundaries between our selves and our technologized environment? What kind of multiple distributed system do I become when I live part of the day as a teenage girl in a chatroom, part of the day as a serious professional in a webconference, part of the day slaying enemies as Zaxxon, the steel-eyed assassin of an online gaming tribe?

 

Here are some discussion-starter questions:

A.    How many “selves” do you exhibit in the course of a day, using nicknames and passwords to log on to technology, engage in chat, play online video games, and/or browse the Internet?

B. 
What does your spam email say about your real or perceived needs, based on how it has characterized your Web browsing?

C.   
What “masks” or additional character traits do you take on when you engage in chat or play video games against others on the Internet?

 

            Possible guest presentation: Invite a psychologist to class to deliver a discussion about self-help from a qualified practitioner and how that differs from some of the quick-fix self-help programs promoted by media.

 

            Possible essay question: Good advice requires trust on several individual levels between an expert counselor and his or her client. Read the list below and compare/contrast it to what you might find in a popular self-help program sold online or via mass media:  

1.      Track record. A trustworthy expert with a history of helping others with similar problems and who also possesses proper education and training.

2.  
Personal referrals. Client(s) who investigate that expert’s reputation based on word-of-mouth or referrals from sources and people whose judgment they trust.

3.     
Compatibility. A mutual trust between client(s) and expert based on:
o       a willingness to change lifestyle or habits, on the part of client(s).
o       a customized protocol to accomplish those goals, on the part of expert.

4.     
Confidentiality. Trust in the client-expert relationship in which a person seeking advice can be open about hopes, fears, and transgressions, without the risk of privacy invasion.

 

            Possible essay question: Address the following assertion based on your readings in Chapter Three on conscience and consciousness: No two people, even twins, can have identical levels of moral development and social awareness at any one point in time.   

 

            Possible exam question: Below you will find a list of “habits”(A-N). Put a check mark to the left of the habit if it is one of the seven habits associated with people who overconsume media and technology:

A.    __X__Assuming you own a lie after you tell it.

B.     __X__Assuming you have two options: to lie or tell the truth. 

C.   
_____­_Telling practical jokes in public places.

D.   
______Not counting or cutting your gains.

E.    
__X__Not counting or cutting your losses.  

F.     
__X__Coveting what you lack and losing what you have. 

G.   
______Doing unto others as they would do unto you.

H.   
______Asking permission instead of forgiveness.

I.      
__X__Defending your motives, damning others’ as self-serving.<>

J.      
______Defending the motives of others and damning your own as self-serving.

K.   
______Living each night as if it were your last.

L.    
__X__Guessing at motive but acting on it as if it were truth.

M. 
______Simplifying the cause of solutions so as to give credit when due.

N.   
__X__Simplifying the cause of problems so as to place blame.  

 

           Possible exam question: Based on your readings in Chapter Three, answer the following “true” or “false”: Technology warps time, accelerating it, and place, transcending it.   Answer: True.

        Optional phrasing:  Based on your readings in Chapter Three, answer the following as “true” or “false”: Technology affirms time, synchronizing it, and place, enhancing it.

            Answer: False.

 

            Possible exam question: Based on your readings in Chapter Three, which statement below (A,B,C, D) best describes “humanity as ultimate community”:

A.    Society possesses collective amnesia, or an ignorance of common behaviors, in addition to collective inhibition, or an ignorance of common virtues and vices.

B.    
Society possesses a collective conscience, or an awareness of common virtues and vices, in addition to a collective consciousness, or an awareness of common behaviors.

C.   
Society possesses a collective inhibition, repressing common behaviors, in addition to a collective amnesia, forgetting common virtues and vices.

D.   
Society possesses a collective subconscious, or an awareness of common behaviors, in addition to a collective consciousness, or an awareness of common virtues and vices.

            Answer: B

 

            Possible exam question: Based on your readings in Chapter Three, answer the following “true” or “false”: Collective awareness and social mores are as likely to be shaped by virtual events, brought to us by media and technology, as by real events in our community.   Answer: True.

 

            Optional phrasing:  Based on your readings in Chapter Three, answer the following “true” or “false”: Collective awareness and social mores are as likely to be shaped by real events in our community far more often as by virtual events, brought to us by media and technology.   Answer: False.

Back

Chapter Four: Impact of Media and Technology

            This chapter begins with one of the most famous prophecies about television, from E.B. White, writing in the New Yorker Magazine:

Television hangs on the questionable theory that whatever happens anywhere should be sensed everywhere. If everyone is going to be able to see everything, in the long run all sights may lose whatever rarity value they once possessed, and it may well turn out that people, being able to see and hear practically everything, will be specially interested in almost nothing.

 

            You will want to discuss the above at length and survey, analyze, or challenge prevailing attitudes.

            This chapter also puts into perspective for students the great social change brought about by personal computers. Television, of course, had a swifter, more saturated diffusion in the 1950s. An interesting possible presentation would involve a guest speaker who experienced both social changes, the television one in the 1950s and the computer one in the 1990s.

            Such a presentation will prepare the class for one of the main theses in the work: Communication alters habitat by defying physical laws.

 

            Possible essay question: All formats of communication, from a letter to a cell phone, accomplish one mystifying feat. Select the statement that best describes that feat from the examples below (A,B,C,D):

A.    Communication enhances relationships by bringing people closer.

B.    
Communication improves the economy by creating a demand.

C.   
Communication maintains habitat by extending biological laws.

D.   
Communication alters habitat by defying physical laws.

            Answer: D

 

            Possible essay question: Using arguments found in Chapter Four of your text, answer the following conundrum: “If a tree falls in the forest and no one hears it, does that tree actually make a sound?”

 

            It is important about this time in the academic term to challenge the McLuhan biological paradigm of mass communication—that it extends the human senses—as a telephone might, for instance, extend hearing over miles. Interpersonal Divide uses a physics paradigm, arguing that mass communication defies physical laws and puts a person in two places simultaneously. That model accurately notes how consciousness is split, for instance, when a person uses a cell phone while driving. Split consciousness is at the root of the interpersonal divide.

            Students will respond to the intellectual stimulation of applying Darwin’s evolutionary theory to virtual habitat. An intriguing guest presentation might include a biologist and computer scientist discussing the extinction of species in cyberspace. This passage from the book would be a good discussion starter:

 Evolution in virtual habitat is similar to that in actual habitat, with a few differences. Occupations, rather than species, disappear from the cyber-landscape. Because there is no “there” there, the fittest survive not by claiming territory but by performing more tasks in less time involving fewer people. The computer software or operating system that accomplishes that goal earns a profit … and makes a category of people obsolete. Those folks literally disappear, replaced by others who can multitask more efficiently.  In the case of extinct couriers, for instance, cyberspace replaced them with technophiles to make listserv systems function properly and automatically. The difference, of course, is that couriers made rounds in real habitat and delivered paper messages face to face; technophiles have no faces because they deliver electronic messages in cyberspace, whose salient feature is invisibility. Because of that feature, people de-evolve in virtual environments into symbols (hypertext, pixels, and logins) and raw materials (listservs, hotlinks, and statistics). Cyberspace lacks physical dimensions, including space and time, without which, activities are simulated rather than authentic.

 

            Possible exam question: Fill in the correct word (A,B,C,D,E):  Modern media history begins with __________.

A. television.             B. brand marketing              C. electricity.      D. superconductivity          E. transatlantic cable           

            Answer: C

           

            Possible exam question: The invention of which three devices (A,B,C,D) literally transformed society and the American landscape:

A.    telegraph, telephone, and radio.

B.    
wire service, radio, television.

C.   
radio, television, cable.

D.   
television, cable, satellite.

            Answer: A

 

            Possible exam question: Finish the following sentence from the selection below (A,B,C,D) so that it accurately conveys a key concept, in accordance with media history: Magazines had a geographic advantage over newspapers because …

A. they could be delivered regionally due to a monthly deadline.

B
. they were bound to local economies and could rely on regular subscriptions.

C
. they were not bound to local economies and could sell national brands.

D
. they were published in New York City and could disseminate national news.

Answer: C

 

            Case study: To understand the origins of brand marketing and brand management, retrace the history and innovation of Procter & Gamble. In making comparisons to the current day, you might focus on how national brand products advertised in 19th Century magazines homogenized households in the same way that cable television (MTV, CNN) did to local culture in the 20th Century.

 

            Possible exam question: Which medium (A,B,C,D) first sparked these quandaries impacting us yet today: influence on electorate, acquisition of multiple outlets, focus on profit:

A. cable television               B. radio                      C. cameras                 D. home computers

            Answer: B

           

            Possible exam question: Which media (A,B,C,D) helped establish mass marketing because they could target segments of the audience rather than geographic areas of distribution:

A. magazines and radio

B
. radio and newspapers   

C
. newspapers and radio  

D
. newspapers and television

            Answer: A

           

            Case study: Delve into the 1973 landmark television study by Tannis MacBeth Williams of the University of British Columbia.  Williams, a psychologist, had studied habits three Canadian towns: one dubbed “Notel,” which had no TV reception but would soon acquire a transmitter; another, “Unitel,” which had only one government channel (Canadian Broadcasting Company); and the last, “Multitel,” which had the CBC and U.S. network channels.  An interesting question to pose is whether the same study could have been done with Internet in the 1990s and, if so, what results might have emanated therefrom.

Back

Chapter Five: The Disembodied Self

            Again, main arguments in this chapter are based on the physics model of mass communication—placing an individual in two or more places simultaneously.

            Possible exam question: Finish this sentence using a phrase below (A,B,C,D) so that it accurately represents a key concept in keeping with the interpersonal divide:  The blurring of identity occurs when technology …

A.    exceeds the average household income. 

B.    
extends the range of the human senses.

C.   
markets goods and services according to perceived need.

D.   
places an individual in two or more places at once.

            Answer: D

 

            Possible essay question: Describe how past and current generations may have lost perception because of conflicting depictions and stereotypes about identity, including but not limited to: 

  • The cheapening of personhood because of military threat. 
  • The generalization of personhood because of computer-assisted marketing. 
  • The over-glorification of personhood because of media and technology.  

 

            This passage in Chapter Five is a sure-fire discussion starter on cultural changes because of media, marketing, and technology:

            Many communication scholars have argued that technology has brought the world into our homes and, in the process, made us global citizens.  No doubt computers, in particular, increased the scope and enhanced awareness of distant events and cultures. What do you think? Has the world become smaller because of technology, or is our vision merely blurred? Certainly we can access home pages or message people almost anywhere on the globe. But have we genuinely become “world citizens,” as marketers of the latest technology would have us believe? Do we interact with international visitors more civilly now and respect their cultural values more willingly, because of the World Wide Web? Or do we visit sites that target our lifestyles, ambitions, or needs? Do we speak more languages because of email or chat more in English than ever before? Do our children use technology the way computer makers advertise in commercials, with well-dressed boys and girls doing homework in a shared living space as parents glance over their shoulders admiringly? In reality, then, do children today hide out more than ever in their rooms, arguing with parents about their privacy—as they violate their own and their family’s privacy— filling out interactive surveys in exchange for free premiums?

 

            Possible essay question: Invasion of privacy makes a big impact on our psyches and way of life. Below are three effects on the family identified in your text. Expand upon them, agree or disagree with the author:

Effect #1: Family members interact less.  

Effect #2
: A divided family buys more products.  

Effect #3
: A divided family divulges information more readily.  

 

            Possible exam question: Finish this sentence using a phrase below (A,B,C,D,E) so that it accurately represents a key concept in keeping with the interpersonal divide:  The real domino effect—the one that should command our attention—typically occurs with …

A.    imperialist governments.

B.    
state-controlled media.

C.   
political revolution.

D.   
military intervention.

E.    
technological change.  

            Answer: E

 

            Possible exam question: Which historical figure (A,B,C,D,E) used media to prove that truth was greater than authority:

A.    Martin Luther

B.    
Martin Luther King

C.   
Johannes Guttenberg

D.   
Guglielmo Marconi

E.    
Samuel Morse

            Answer: A

 

            Possible exam questions: Answer the series of questions below either “true” or “false” about the social impact of media and technology:

A.    To bridge the interpersonal divide, we must use media and technology to expand community rather than be used by them to replace community.

Answer: True

B.     When used appropriately, media and technology reaffirm our values, advance our knowledge, and improve the quality of our lives.

Answer: True

C.    Television keeps us informed during breaking news, as does the Internet; when used in tandem, the Web expands on news, providing statistics and databases.

Answer: True

 

Optional phrasing:

A.    To widen the interpersonal divide, we must use media and technology to expand community rather than be used by them to replace community.

Answer: False

B.     When used inappropriately, media and technology reaffirm our values, advance our knowledge, and improve the quality of our lives.

Answer: False

C.    Newspapers keep us informed during breaking news, as do magazines; when used in tandem, the both update the audience daily, providing statistics and databases.

Answer: False

Back

Chapter Six: The Medium is the Moral

            By now in the course of a typical term you should have given your midterm on the first four or five chapters, conveying basic communication and interpersonal concepts to your students. You should have had discussions, case studies and/or presentations that will have taught them to apply such concepts and synthesize a social impact or media effect. Thus, you should be in fine shape to discuss Marshall McLuhan, beginning with this famous epigraph that leads off the chapter:

   [T]he medium is the message. This is merely to say that the personal and social consequences of any medium—that is, of any extension of ourselves—result from the new scale that is introduced into our affairs by each extension of ourselves, or by any new technology.

 

            In your discussion of McLuhan and his influence, you might investigate these questions:

A.    To what extent did McLuhan predict the future of media and technology with his phrase, “the medium is the message”?

B.    
To what extent did McLuhan correctly prophesy “the global village,” a term often associated with Internet but originally intended for television?

C.   
To what extent does McLuhan’s theory of “hot and cold” media seem to be valid according to his biology paradigm that media extend human senses?

 

            Possible exam question: When Marshall McLuhan spoke of “a global village,” he was referring to what medium (A,B,C.D,E):

A.    telephony

B.    
telegraph

C.   
television

D.   
telephone

E.    
teleconference

Answer: C

           

            Possible exam question: When Marshall McLuhan proclaimed “the medium is the message,” he was referring to what effect (A,B,C,D)?:

A.    a new environment created by the medium.

B.    
a new industry created by the medium.

C.   
a new interpretation of content

D.   
a new application of the medium.

Answer: A

 

            Case study: Many educators have put faith in media and technology as information providers without which emerging generations will tumble into the digital divide, disenfranchised in the global village.  Investigate that belief by ascertaining:

  • How learners perceive the computer.  
  • How process is transformed via the computer.
  • How content is biased by the computer.

            Possible exam question: When the medium becomes the message, how does that impact content or information? Put a check mark to the left of four correct responses:

            Answer:

A.    _____­_Content distorts the medium, making information unreliable. 

B.    
__X__The medium actively helps determine meaning.

C.   
_____­_Information becomes timelier when delivered to audience.

D.   
__X__The medium generates different knowledge than the content of a message.

E.    
__X__Each medium produces a distinct view of reality.

F.     
_____­_Content of the message undermines the medium.

G.   
__X__Media systems create their own cultures.

H.   
_____­Information is distributed to ever-widening audiences.

 

            To spark a class discussion, ask students to respond to this passage:

     Each medium has its viewpoint—or slant on the news—and, hence, on the message by virtue of its technology. Television, for instance, not only views the world through camera lenses but also through production crews, gatekeepers (editors), time slots, advertising, anchors, general managers and other factors affecting content and delivery. In our time, satellite hookups have heightened the impact of those effects so that the world not only enters our livingrooms; the world has become our livingrooms and every other room that contains a television set. We invite the world into our homes and lives but also neglect those who dwell in our homes and those who share our hometowns.  

Back

 Chapter Seven: Icons and Caricatures

         Cautionary Word:  The epigraph that heads this chapter can be somewhat controversial with certain students, but it is among the finest descriptions of marketing values extant today, even though it was penned before 1993 by Neil Postman in Technopoly: The Surrender of Culture to Technology. A interesting but, again, sensitive case study would be an overview of the marketing of religion as found in popular media.

 

            Possible exam question: Below you will find definitions for concepts key to understanding the culture of marketing (match words A, B, C, D and E in the left column). In the right column you will find definitions for these words. Place the letter (A,B,C, D,E) in the space to the left of the correct definition.

  match words                         definitions

  A. caricature                        __D__”a phantom image of a person’s true identity."           
         
  B.
icon                                  __F___“vicarious involvement.”       &nbs