Modules by North Dakota State University Doctoral Students

"The New Texting Wave"
Teaching module designed by Trista Conzemius, North Dakota State University

Title: “Cell phones do a number with ‘texting’”
Author: Janet Kornblum
Citation: USA Today, posted 2 June 2003
URL: http://www.usatoday.com/tech/news/2003-06-02-text-ms_x.htm
 
Description: This article discusses the use of cell phones for texting, which it defines as “trading written messages over cell phones and other devices.” Why text messaging is popular, what text messaging is used for, and some advice and instructions on text messaging are all included in the article. Janet Kornblum states that “text messaging combines the portability of cell phones with the convenience of e-mail and instant messaging” and that is why the use of text messaging is on the rise. In this article, various ways of using text messaging are discussed and quotes are included from individuals who use text messaging in those ways. Examples: interactive entertainment, flirting and dating, instant messaging, and political organizing. Kornblum discusses how businessman Steven Chan, who was interviewed for this article, uses text messaging. The article states that Chan asks people to text rather than call him. Chan uses text in such places as bars, class, in his car, and “on dates with his girlfriend (she doesn’t like it but tells him texting is better than talking).”
 
Teaching Tip: This article contains information pertaining to several chapters in Interpersonal Divide. It discusses a digital communication tool – text messaging – which requires no interpersonal interaction between the participants. The article states that text messaging is becoming popular because of the convenience it offers. Interpersonal Divide posits that the greater the convenience, the greater the interpersonal consequences and ethical concerns.
 
Another aspect of this article that would generate relevant discussion pertaining to Interpersonal Divide is how people are using text messaging. The two uses described in this article that really demonstrate interpersonal divide are the use of texting for political organization and for flirting and dating. The topic of using texting for flirting and dating could spur a lengthy Interpersonal Divide discussion on its own. How has something as interpersonal as flirting and dating, an activity where subtlety and body language are essential, become technological?
 
Possible Discussion Questions:
  • Is it true that, the greater the technological convenience, the greater the isolation?
  • Does the practice of texting cause interruptions in interpersonal communication? If so, how and why?
  • Are cell phones used for texting as convenient as they are marketed, or do they become inconvenient because the user drops everything to reply via this device? Share any anecdotes.

"Amalgamated Lifestyles"
Teaching module designed by Deb McGregor-Pfleger, North Dakota State University

Title: “Work, Home: Home, Work-High Tech Gadgets Blur Life Boundary”
Author:  Don Fernandez
Citation: Cox News Service, posted 11 June, 2005 at 12:00 a.m.
URL: http://www.azcentral.com/arizonarepublic/business/articles/0611workblur11.html
 
Description: Author Don Fernandez articulates the fact that “work and home are no longer distinct for many, but part of an amalgamated lifestyle that appears to have no limits.”  He also quotes Terry Swanson who states “technology makes you think about your family while you are at work and think about your work when you should be focusing on your family.”   The author points out the fact that there is more than one issue at hand with the work/home situation, which is that while individuals are doing more work at home, they are also more focused on personal issues at work.  He uses the examples of checking personal e-mail at work, paying bills on-line and shopping. Finally, the author questions if individuals are fighting the intrusion of work at home or fostering it.  He quotes Lisa J. Whaley, author of the book Prisoners of Technology, who states, “a company will get as much as it can from you.  It’s up to each individual to set those boundaries.”
 
Teaching Tip:  This article relates in several ways to Interpersonal Divide.  It will provide an opportunity for discussion on boundaries between home and work and whether or not employees blur the two because of a perceived “need” to do so or because it has become the “norm.” On page 119, Dr. Bugeja states this “blurring of place—what comes in and out of your home, virtually or otherwise—affects our peace of mind.” What type of effect does this have on our interpersonal relationships?  A discussion on multitasking can take place as the article begins by introducing a couple who are watching TV while checking e-mails and returning calls via cell phones. Ask students about the high-tech habits of their parents.  Do they check e-mail, talk on cell phones and/or utilize the Internet while at home?  Did this affect their interpersonal relationships at home?  If so, how?  Ask students if they have ever e-mailed a professor after midnight and if they have not had a response by the next morning, they have either called that professor at home or sent another e-mail.  Ask students about their boundaries between school and home and how it affects their interpersonal relationships.
 
Additional Discussion Questions: In what ways are these high-tech ecosystems intensifying our need to belong?  What are some of the ways that individuals can set boundaries between home and work?

"Threads of Affiliation"
Teaching module designed by Deb McGregor-Pfleger, North Dakota State University

Title
:
“Using Technology to Build Community”
Author:  Darryl Drayer
Citation: Advanced Concept Group, SAND 2005-1629P, posted March 17, 2005
URL: www.sandia.gov/ACG/focusareas/foil/techcomSAND2005-1629P.pdf
 
Description:  Author Darryl Drayer writes this paper with the premise that “technology can be used to establish and foster a sense of community in public places and that improved community leads to improved security.”  He begins by describing a vacation that he and his wife took to Cozumel, just off Mexico’s Yucatan peninsula.  While on this vacation, they received resort “bands” that were coded with information about their resort, their interests, their food options, etc.  As the couple toured the island, they began to notice that interactions took place because of their bands.  The author states, “we found ourselves smiling and waving to people, having feelings of good will towards them, simply because they had the same piece of plastic around their wrists that we did.”  In his opinion, he had a sense of community.  His statement is “this simple piece of plastic had facilitated this identification and development of community out in the larger world.”  He then moves on to discuss “cybernegotiated flocking,” which is a new behavior emerging from wireless technologies.  People are using the technologies to identify whether or not people are close by through the use of “chirping” or other similar identifiers.  Friends in crowds can locate each other.  The author suggests that this may be used to create a larger sense of community.  The author discusses “threads of affiliation” and suggests that the technologies will increase this thread and “our sense of community.”  He then tries to correlate this increased sense of community to a higher sense of security.
 
Teaching Tip: Select four different color “bands” and give each student a band.  Have them wear the bands for two weeks.  After two weeks, discuss any “interactions” that may have occurred due to the bands.  For example, did the students with similar band colors tend to group together?  If students saw each other outside the classroom, did they immediately connect?  Did the author’s correlation to wearing a ‘band” match the students’ experiences?  Did the bands create a sense of community?
 
Additional Questions:  What is “cybernegotiated flocking?” Is it necessary or just another way that interpersonal communication is avoided?  Reference Interpersonal Divide, page 104, where Jock Bicket describes the phenomena of birds that feather flock together and how “successive generations of those birds flocked in similar fashion.” Do wireless technologies increase a thread of affiliation and does this thread increase our sense of community?  Does the perception of community increase our feelings of security?
 
Note: Sandia is a multiprogram laboratory operated by Sandia Corporation, a Lockheed Martin Company, for the United States Department of Energy’s National Nuclear Security Administration.

"RFID: Mark of Satan"
Teaching module designed by Trista Conzemius, North Dakota State University
 
Title: “An Internet of Things: Is RFID the mark of Satan, a tool for Big Brother, or just a technology that could someday connect a billion inanimate objects to the Web?” 
Author: none listed 
Citation: Newsweek Web Exclusive, posted 10 June 2005 
URL: http://www.msnbc.msn.com/id/3068871/site/newsweek
 
Description: This article discusses the technology of radio frequency identification chips (RFID). An RFID chip is a tiny silicon chip that can be placed in objects or implanted in people. This chip carries information that can be read by a device called an RFID reader. When objects or people pass by the reader, the information contained on the RFID chip can be accessed. The first proposed use for this technology is placing the chip in merchandise in retail stores. A reader would be placed on every shelf to keep track of merchandise that is running low and place a restock order. Readers would also be placed at the check-out to reduce the amount of shop-lifting and allow consumers to walk by the check-out with their merchandise and have the total cost withdrawn from their account.
 
There are opposing sides to the use of the RFID chip. Groups for the use of the chips say they could be placed in money to reduce counterfeiting. Chips that contain a complete medical history could be implanted under people’s skin so hospitals could access someone’s medical records even if they are unconscious. Groups that are against the use of the chips are concerned about privacy. “Already civil libertarians are raising the issue that RFID chips in clothing–to take just one example–could be used to track individuals.” Currently, there is a way to “kill” the RFID chips at the point-of-purchase, but the “killing” of these chips is a controversial topic, since “many dreamers envision exotic post-purchase uses for the tiny chip…A reader-equipped washing machine could properly adjust itself for the clothes that have been loaded.”
 
Teaching Tip: This article contains information pertaining to Chapter 5: The Blurring of Identity and Place in Interpersonal Divide. More specifically, it ties in with the section “Mapping the Consumer Genome” (pages 105-109), which discusses issues of privacy and mentions RFID technology. The article discusses the use of the RFID technology to simplify tasks and collect information. Retailers would no longer need people for inventory, ordering of merchandise, or point-of-sale transactions. Consumers would no longer need to think about how to wash their clothes or what they were running out of in their fridge. All for the sake of convenience, which, as discussed in Interpersonal Divide, has interpersonal and ethical ramifications. Such as, consumers could be tracked and information collected through RFID chips located in clothing purchased or even implanted in the body.
 
Possible Discussion Questions:
  • Would the use of RFID technology by retailers to keep track of inventory, ordering, and point-of-sale transactions cause any ramifications on interpersonal communication? If so, how and why?
  • Would the convenience of having RFID chips placed in clothing and products in your home to keep track of items you are running out of or settings on the washing machine, for example, affect privacy? If so, how?
  • Is this convenience worth the privacy that may be given up? If so, why?

"Misdirected Brain Cells"
Teaching module designed by David Kahl, Jr., North Dakota State University
 
Title: “Study: Cell phones take up driver attention”
Author: Not listed 
Citation: CNN, posted 21 June 2005
URL: http://www.cnn.com/2005/TECH/ptech/06/21/drivers.cell.phones.reut/index.html
 
Description: New research regarding cell phone use while driving indicates that drivers cannot effectively handle these tasks simultaneously. Imaging tests of the brain conducted at Johns Hopkins University determined that “the brain directs its resources to either visual input or auditory input, but cannot fully activate both at the same time.” Therefore, drivers who are paying close attention to their phone calls cannot actively pay close attention to their driving or vice-versa.
 
Teaching tip: People believe that the brain can handle visual and auditory tasks simultaneously, but the research shows: “When attention is deployed to one modality . . . it necessarily extracts a cost on another modality.” People using the cell-phone technology while driving are either not paying close attention to their environment, their visual modality, or to the person to whom they are speaking, the auditory modality.
 
In discussing the above article, make reference to the concept of split consciousness found in Chapter 6 of Interpersonal Divide, challenging Marshall McLuhan’s biological model and replacing it with a physical model to explain the consequences of multitasking. One cannot be in two places at the same time (and this applies to virtual and physical habitats).
 
Possible discussion questions: Dr. Steven Yantis, the professor who led the study, states that people change “the volume on visual input and auditory input depending on where they were supposed to be directing attention.”
  • What effect will this research have on people who believe they can multi-task while driving?
  • When drivers attempt to talk on a cell phone, which modality is activated and where are they directing their attention?
  • What are the consequences of misdirected attention spans?

"CVSecurity"
Teaching module designed by David Kahl, Jr., North Dakota State University
 
Title: “CVS pulls web service after data leak”
Author: The Associated Press 
Citation: MSNBC.com, posted 21 June 2005 
URL: http://www.msnbc.msn.com/id/8305849/print/1/displaymode/1098/
 
Description: CVS Corporation, a drugstore chain, experienced a security hole that allowed anyone with the corporation’s loyalty credit card to access lists of the purchases of their 50 million card holders. Access to an emailed list of purchases, sometimes embarrassing purchases such as condoms, could be easily obtained.
 
Teaching tip: This story relates strongly to the concept of the interpersonal divide not only because the technological advances serve to be damaging, but also because CVS has been able to amass much personal information about its customers. Katherine Albrecht, director of Consumers Against Supermarket Privacy Invasion and Numbering (CASPIAN), stated: “This underscores the amount of data—the very sensitive data—about us that CVS has been collecting.” Keep in mind that these cards were marketed for customers to receive discounts on purchases. Interpersonal Divide notes that this is “the best case market scenario.” A bad case scenario would be if CVS had collected this information about consumers, violating their privacy. The worst case scenario is that these data could be stolen.
 
Possible discussion questions:
  • Is the solution to this problem the use of more technology to make the information more secure?
  • Or is the solution to eliminate databanks that contain private information?
  • Should companies be allowed to collect private data information without customer knowledge?
  • Why are companies collecting private data information?
  • What impact does this situation have on current cardholders who may be apprehensive about the collection and leak of personal information?
  • Does this story create additional fears for people who are not cardholders but are concerned about the privacy of personal information?
  • Are there legal implications regarding this CVS security hole?

"Digital Indulgence"
Teaching module designed by Deneen Gilmour, North Dakota State University

Title: “We Know How to Pray”
Citation: Help Me Pray.com  
URL: HelpMePray.com
Description: Online service offers prayer assistance

Analysis: Are you ready to pay to pray? My grandmother was the original “church lady.” She was the most faithful, prayerful person I’ve known. My mother, at age 37, was diagnosed with breast cancer. I was in fifth grade at the time, and my younger twin sisters were in third grade. My grandmother immediately impressed upon us the need to pray. At first she led us to pray for healing for my mother, and then as it became apparent she was not healing, my grandmother guided us to pray for peace and acceptance. In addition, we watched as the young pastors who cycled in and out of our small town congregation (a training ground, actually, for pastors straight out of seminary school), consulted my grandmother for spiritual and prayer guidance. By the time I was a young adult I was convinced that my grandmother had a direct hotline to God. Many times, when my sisters and I struggled as teenagers without a mother, we called our grandmother and asked her to pray for us. We continued, as adults, to rely on grandma’s hotline to God until she died two years ago. We considered her an expert at praying, and believed that her prayers held more sway with God than our own prayers.
           
For two years the expert pray-er in my life has been gone. But I recently learned that by going online I – or anyone else – can access expert pray-ers who will pray for whatever you ask, whether on your own behalf or another’s behalf. The prayer service, if that is the correct description, is called HelpMePray.com. The Web site begins with these words: “From time to time, each of us needs the help of others. It is not necessary for you to bear the burden of life’s challenges alone. There is strength in numbers and Help Me Pray can help you share the burden by praying for strength or relief for you or a loved one. While you enjoy the comfort of your home, we can help you by praying for your cause.” The site goes on to say that its expert pray-ers can help people attain world peace, health, happiness, wealth, power, success, and forgiveness.
           
Prayer is available for $4.95 per day, $14.95 per week, and $24.95 per month. The site says its fee-for-service approach is superior to church-based volunteer prayer chains that are overwhelmed and cannot get to each request they receive. HelpMePray guarantees to recite every prayer request it receives, and to do so using a staff of specially trained pray-ers.
 
Teaching Tip: What do you think of the concept of paying to have somebody to pray for you?  How does the concept of “pay to pray” demonstrate the interpersonal divide? How is online pay-to-pray different from the Fourteenth-Century Catholic Church practice of asking people to pay for indulgences; in other words, soliciting money so that professional pray-ers could hasten relatives from purgatory to heaven (p. 110-112, Interpersonal Divide).

"Sell Engines"
Teaching module designed by Deneen Gilmour, North Dakota State University
 
Title: Search Engines or Selling Engines? 
Author: Pew Research Center 
Citations: Pew Research Center. (2005, January 23). Internet users are very happy with their experiences searching the Internet, but many are naïve about how they search and the results they find.  

Levy, S. (2004, March 29). All eyes on Google. Newsweek, 48-58. 

URLs: Pew Center Report: http://www.pewinternet.org/PPF/r/96/press_release.asp
Search Engine Watch: http://www.searchenginewatch.com.
 
Description: Most people have a favorite search engine – one they habitually use. What you’re about to hear may change your mind about the content and trustworthiness of that utility. However, you’re not alone if you don’t know much about the inner workings of search engines. The Pew Center’s Internet and American Life Project completed a survey recently that concluded most Internet users are naïve about search engines: Most people could easily identify the difference between TV programs and infomercials, or newspaper stories and advertorials. However, only a little more than a third of search engine users were aware that search engines produce paid and unpaid results. Only 1 in 6 searchers say they can consistently distinguish between paid and unpaid search engine results, the Pew Report concluded. Neither government regulations nor ethical codes have swayed search engine companies to scrupulously label paid material as opposed to “factual” material.
 
Background: In his book Interpersonal Divide, Michael Bugeja notes that students today know very little about using a card catalog to find research material, nor do they have much experience asking a librarian to retrieve what they seek. Rather, students prefer to “Google” their way to research-paper results. Students who use the online-only approach are unlikely to snare the information they need to succeed as scholars.
 
Nationwide surveys in 2003 and 2004 found that computer users view search engines as electronic libraries. The surveys found that the leading metaphor in citizens’ minds for the Internet is library, and nearly 70 percent of search engine users trust the results they find. In contrast, those who sell information or products on the Internet tend to view search engines as a marketing tool. The difference between public expectations and search engine operators’ actual practices creates an ethical and interpersonal divide. Search engines have become a tool for sellers to place advertisements in front of people without those people realizing they are viewing an advertisement. Two types of deceptive ads are most common. First, paid placement is advertising that is outside the editorial content of search results, sometimes listed to the side or above or below the editorial content. The second type, paid inclusion, is advertising within the editorial content of the search results; however, such inclusions are not guaranteed a high placement within the results. Either practice is deceptive if the search engine fails to disclose that the search results are actually advertisements in disguise.
 
Computer users believe they are viewing a list of information that most closely matches the query typed into a search engine. In fact, the opposite is true on most search engines. A decade ago, search engines were considered a “backwater” in the computer business, “not very interesting and certainly not very profitable” (Levy, 2004, p. 52). Last year Piper Jaffray reported annual search engine revenue at slightly less than $4 billion, with 25 percent of it belonging to Google, the world’s most popular search engine. In the course of one day, Google performs more than 200 million searches of 6 billion Web pages, images, and discussion group postings.
 
For more info: Want to know how your favorite search engine rates in credibility and use of paid placement and paid inclusion? Go to searchenginewatch.com. It publishes an annual list of search engines ranked by ethical and credible practices.
 
Possible discussion question: Ask students to write a synonym for “Google,” and then collect and discuss the results.

"Blogs as Focus Groups"
Teaching module designed by Daniel McRoberts, North Dakota State University
 
Title:  “Blogs growing into the ultimate focus group” 
Author:  Brian Morrissey 
Citation:  YaHoo! News, posted 22 June 2005, published 22 June 2005 
URL: http://news.yahoo.com/s/adweek/20050622/ad_bpiaw/blogsgrowingintotheultimatefocusgroup; ylt=A86.I0cAGbpCfKUAqQojtBAF;_ylu=X3oDMTBiMW04NW9mBHNlYwMlJVRPUCUl
 
Description:  To promote a new calling plan this spring, U.S. Cellular wanted to reach college-age consumers.  To accomplish this goal, a Chicago ad agency, G Whiz, eavesdropped and analyzed blog conversations.  While blogs have gained attention for their promise as new advertising outlets or marketing direction, as noted by John Cate, vp and national media director at Aegis’ Carat Interactive, blog feedback can be cheaper and quicker to obtain than traditional research, while also being free of biases inherent in paying people to be in focus groups. 
 
To get useful data from blogs, researchers have developed the means to correctly identify the gender, age range, and the ethnicity of bloggers, allowing researchers to group the participants into demographic categories.   As a marketing tool, using the demographic analysis provided from blog analysis, companies can create buzz with a target audience concerning their product or service.   
 
Teaching Tip:  Not only does this article highlight the human condition (Chpt. 2) in Interpersonal Divide, but also the marketing blur of identity and place (Chpt. 5).  The survival in virtual environments, with no “real” privacy is emphasized when the voice of the masked is revealed, categorized and manipulated.  The focus on this discussion could be:  With the ability to analyze, categorize and market to bloggers, has marketing overstepped an ethical boundary? 
 
Additional Questions:
 
  • What is the purpose of a blog, and how is this similar and/or different from email?
  • Do bloggers desire or believe they are anonymous?
  • What are the pros and cons of using blogs for research purposes?
  • What difference, if any, would it make to you when writing a blog if you knew someone else could identify your age, gender and/or ethnicity?
  • Do bloggers represent a significant or insignificant portion of a target group, such as teenage white female athletes? What groups do you perceive dominate the blogosphere? Why

"'Ads' and Daughters"
Teaching module designed by Shari Veil, North Dakota State University

Title: “
Fatherhood activists protest TV ad”
Author: Associated Press
Citation: FoxNews.com 09 November 2004
URL: http://www.foxnews.com/story/0,2933,138068,00.html
 
Description: The national advocacy group Dads and Daughters is protesting a Verizon DSL ad that shows a computer-illiterate father trying to help his Internet-savvy daughter with her homework. The mother in the commercial tells the dad to leave the daughter alone and go wash the dog while the daughter roles her eyes at his incompetence. A spokesperson from Dads and Daughters says the ad portrays fathers as “second-class parents” and “not really necessary.” The Verizon spokesperson said the ad has been running for months, but only caught the attention of advocacy groups when it was launched in front of the media by radio commentator Glenn Sacks.
 
Teaching Tip 1: If parents are generally less technologically skilled than their children, what would be the prevailing criticism if gender roles were reversed with a boy berating his mother? Has the generation gap gotten larger because of technology as children stereotypically become more technologically advanced than their parents? The description of the commercial portrays the isolation of family members due to technology use as described in Interpersonal Divide. Does the father’s inability to use technology also isolate him from his family? Is the Verizon spokesperson’s accusation of the radio commentator creating undo attention warranted?

Teaching Tip 2: Should commercials be required to live up to ethical standards beyond truth in advertising? Aside from the ethical implications in the commercial, splitting the text of the article on Foxnews.com was an ad to “find deadbeat dads.” Does the placement of the ad influence the message?

"Virtual Commencement"
Teaching module designed by Jon R. Pike, North Dakota State University
 
Title: Strayer University offers pioneering virtual commencement ceremony”
Author: Strayer University
Citation: PRNewswire, posted 20 June 2005, retrieved 21 June 2005
URL: http://biz.yahoo.com/prnews/050620/clm040.html?.v=13
 
Description: In a recent news release, Strayer University, one of the new breed of online private universities, announced that it was offering its graduates an on-line commencement ceremony (available at the school’s website www.strayer.edu ). After accessing the ceremony, graduates are greeted with the traditional graduation music, “Pomp and Circumstance.” Graduates can view their names and degrees in a diploma format that appears on the screen. The Graduates can navigate through a number of links which include opening remarks, student biographies and and pictures of their classmates. They can even access a keynote speaker and addresses by university officials. Provost Pamela Bell says that the virtual event brings the ceremony directly into the homes of the graduates and their guests. According to Bell, “The online ceremony is a perfect fit for our technologically savvy students.” All of the degree programs offered  by the university have been delivered to its students. “Our virtual commencement ceremony is the logical evolution in online education.”

Teaching Tips: Do our academic ceremonies, such as commencement, create a sense of identification with the university as physical place? At this juncture, the instructor may try to tease out from the students their thoughts on commencement: do the students plan on participating in commencement? If so, why? If not, why not? Is it important for them for their family and loved ones to attend and participate in such rituals with them? Do they foster a sense of shared community? In Chapter Five, “The Blurring of Identity and Place,” of Interpersonal Divide, Bugeja warns of the potential psychic consequences of how technology places us in two places at once. Strayer University promises its graduates that they can enjoy their academic ritual from the comfort of their own homes and participate in those aspects of the ceremony they wish by navigating through a menu. “Our habitats must be primarily actual, says Bugeja, “for the self to be actualized or whole psychologically” (p. 98). This is the phenomenon of grounding in which people “who know where they are also know who they are “(p. 98). Do ceremonies in physical places, such as commencement, ground us? If yes, how? If not, do online ceremonies virtual ceremonies. What are the differences between real and virtual commencement including people, places, and other interpersonal/virtual events? Note: You can virtual elements in an interpersonal event (video, photos, etc.) but not the opposite.

"Balancing Life and Work"
Teaching module designed by Lori DeWitt, North Dakota State University

Title: "A work-life balance for all?"
Author: Will Hutton
Citation: CNN, posted 18 June 2005
URL: http://www.cnn.com/2005/WORLD/europe/06/17/visionary.hutton/index.html

Description: Will Hutton believes that the English workforce will find a way to balance their work and family time by 2020.  He cites changes in market competition, workforce demographics and people’s desire to spend more time with their children as catalysts for the change to flexible work schedules.  He believes that the biggest question is how to make flexible work schedules available for the lower paid service workers.
 
Teaching Tip: Hutton believes that inherent in a flexible work schedule will be increased family time.  This seems to be a common assumption even though statistics do not support it. According to a recent Harris poll, leisure time has decreased by 7 hours a week since 1973.  As the use of technology has exploded since the '70s it is not a leap to surmise that increased technology has not given us more family time. Early in the Interpersonal Divide the trend of “life-balance training,” a “new, primarily technology-based self-help industry…to help people distinguish between work and play and thereby control stress” (p.8), is held up as a prime example of the ironic implications of this assumption that increased technology leads to increased leisure. The blurring of the line between work and family is discussed throughout the text of Interpersonal Divide as one of the key issues that create distance between self and community. Telecommuting and having a choice of which days/hours are spent at the office are reliant on technology or worse-outsourcing. This raises significant questions about the future structure of work and family life.
 
Possible Discussion Questions: 
  • Since most of the conditions the British workforce will experience by 2020 are ones that Americans already face (more than 50% women, increased diversity, aging population, desire for time with kids, etc.) why hasn’t this balance already come for Americans?
  • Do telecommuting and flexible schedules fulfill their promise of a more family-centered life?  Why or why not?
  • How has technology saved or wasted time in your life?
  • Can external changes, such as flexible work schedules, change our priorities and value systems or does that change need to take place internally?
Source: http://www.harrisinteractive.com/harris_poll/index.asp?PID=526

"On Books and Bits"
Teaching module designed by
Kimberly Cowden, North Dakota State University
 
Title: “Turning books into bits”
Author: Michael Rogers
Citation: MSNBC, online, June 21, 2005, accessed June 22, 2005
URL: http://www.msnbc.msn.com/id/8258453/print/1/displaymode/1098/
 
Description: Professor John Lenger recounts assigning students at Harvard’s extension school to research the Harvard land deal of 1732. After a week, the article states, most of the students had little research to report as they used the Internet almost exclusively for their data collection. One student reported, “anything that was important in the world was already on the internet.” This article cites the trend of digitizing libraries. Those seeking a digital archive argue that virtual libraries better meet accessibility and generational expectations. Despite the time intensive, and costly process of scanning each page, proponents of Internet based libraries argue physical libraries are not “dependable repositories of information,” citing the demise of the great Library of Alexandria which housed Aristotle’s personal collection. Stanford University purchased a Swiss scanning robot that can scan 1,000 pages an hour. As libraries move to an era of global bits, there are concerns about copyright control, economic losses to the publishing organizations and displacement of librarians. Proponents of the traditional library highlight the legal ramifications for universities using more and more virtual techniques citing a problem in copyright infringement for intellectual property.

Teaching Tip: What is the difference between the experience of physically reading a book and scrolling down to digest text? In chapter eight of Interpersonal Divide, Bugeja posits, “communication skills are honed in real community and experienced on three levels: linearly, horizontally, and deeply” (p. 171). He writes, “those who seek balance and wellbeing must gauge the impact of media and technology on their values, interactions, and relationships. Otherwise too many individuals will continue to seek acceptance through the very vehicles that have deprived them of it, feeling disconnected in a wired world.” (p. 175). What happens to the next generation if the library becomes extinct, as more than 40 public libraries have closed across the nation, including the one that launched John Steinbeck’s career (see: http://www.cbc.ca/story/arts/national/2004/12/28/Arts/steinbecklibraries041228.html).

Discussion Questions: When you go to the campus library, do you interact with anything beyond the computer or books? What, if any, is the value of interpersonal interactions in the library? Should we embrace all virtual technology as good and forget the physical in the name of advancement?

Activity: One minute essay: ask the students to spend one minute writing about the library. Ask them to close their eyes and recreate the library environment using the categories of physical senses. What is the ambiance? What are the smells? What are the expectations when you are in the traditional library? After one minute, ask students to share their writing and reinforce their contributions by writing on the board. What kind of feelings does experiencing a library, physically touching a book, generate? Is the library experience of merit in today’s tech world?

"Overcoming Techno Threats"
Teaching module designed by Lori DeWitt, North Dakota State University

Title: "Celebrating a sense of identity"
Author: Susan Greenfield
Citation
: CNN, posted 6:15 AM EDT 18 June 2005
URL:
http://www.cnn.com/2005/TECH/science/05/13/visionary.greenfield/index.html

Description: Susan Greenfield believes that people are afraid of the future.  She claims that the cute robots of Hollywood fame that use to frame our imaginings of the future have been replaced with realities of pervasive and intrusive technology that threaten to overwhelm us.  She warns that there is a possibility a person could become “a passive receiver of information coming in so fast and furious that you’re not a person anymore”.   Her article calls for people to be proactive and plan for the future-not just let it happen.  Greenfield’s answer to the problem of technology usurping humanity is to foster human creativity.  She asserts that creativity fosters a sense of self and helps maintain individuality.  It is in the celebration of individuality that her hope for the future rests.

Teaching Tip:  This article tries to achieve what Interpersonal Divide does but arrives at different conclusions. While there is agreement between the authors on the overwhelming nature of technology there is a clear division on how this threat to humanity should be remedied.  Bugeja appeals to our need for community and communion with others as a means to find and define ourselves. Greenfield suggests that we do this through individuality and creativity--but what does she mean by these terms? 

Possible Discussion Questions: 

  • Is individuality or community the answer?  Can there be a balance?
  • Do you agree with Greenfield’s premise that creativity is essential to individuality?
  • How can creativity be fostered?  How can a sense of community be fostered?
  • What parameters or rules can we place on our use of technology that can help ensure that technology does not take over our lives?
  • Does being an individual in a technological age mean resisting your target cluster?

"Teens Turn Away from News"
Teaching module designed by
Cindy Larson-Casselton, North Dakota State University

Title: Industry Frets, but Kids Say Media Underestimates Them
Author: Jane Roh 
Citation: Fox News, posted June 20, 2005 
URL:  http://www.foxnews.com/printer-friendly-story/0,3566,160165,00.html
 
Description:  Jane Roh in this article examines the idea that fewer and fewer teenagers are reading the news, watching TV newscasts or checking the headlines on the Internet.  This story states that some of the reasons why teenagers have turned away from reading the news are because of the high demands of school and the explosion in entertainment, both online and on the television. Another reason offered in this article is the fact that teenagers simply do not trust the media and don’t think that keeping up with what is happening in the world is important to them.  David Mindich, chairperson of the Journalism Department at St. Michael’s College states, “One essential thing we need to do as citizens is to make sure the media survives.”  Many newspaper owners across the nation struggle daily with readership concerns and agree that a declining interest in the news has very serious consequences.  As a result, several news organizations are experimenting with how they package the news.  FoxNews.com interviewed about 109 high school students and an overwhelming majority said they thought the media’s efforts to reach them betrayed a skewed understanding of who they are.
 
Teaching Tip:  While teenagers spend a lot of time using the Internet and watching television, they use these media for everything but information.  Young people today are very suspicious of the media and agree that most of the news they hear is biased.  Mindich offers, “The strategy can’t be the continuing trend of a shrinking news hole, cutting back on foreign correspondents and adding more entertainment and frivolous news,  because that has been the strategy and it hasn’t worked.”  Dr. Bugeja in the Interpersonal Divide states, “The emphasis on entertainment has given us icons and caricatures, rather than role models and mentors.  Media and technology tend to flatten perception of community, prodding us to believe that every person and issue has two sides rather than many” (p. 10).
 
Possible Discussion Questions:
  • What can the media do to ensure a future audience for the news industry?
  • How should news organizations package the news so that it will be appealing to teenagers or should they?
  • What can the news industry do to overcome the cynicism teenagers feel toward the media?
  • Why do you think teenagers aren’t reading daily newspapers or online news sources?
  • What kinds of stories, topics, or issues are not being covered by the news industry that you would like to read?

"Hunting for Health"
Teaching module designed by Daniel McRoberts, North Dakota State University

Title:  “Hunting for health: Patients are searching for more medical information online”
Author:  Josh Fischman
Citation:  (2005, May 30). U.S. News & World Report. 138(20), 46.
 
Description:  According to a PEW survey released last week, 80 percent of people who use the Internet say they use it to find information on health topics.   The article referenced people moving to a new town and finding a specialist available to meet their health needs and the value of trading information over networks, e-mails, and blogs. According to Tom Ferguson, a physician and director of an Internet health project for the Robert Wood Johnson Foundation, over time inaccurate health information is filtered out online, and information received by Internet searchers even raises the bar of healthcare with more potential questions to health care providers following information learned online.  Others are concerned that health care information posted is not accurate or timely. According to the survey results, only 25% of online health care seekers in this study checked the health information’s date or reliability.
 
Teaching Tip:  Conduct a discussion on the question:  Are Self-Help health web sites helpful or harmful?  Self-Help is a theme in Interpersonal Divide, especially in chapter 3, the Hype of Self-Help (pgs. 61-66).  As noted by Bugeja (2005), “The self-help industry generalizes the “self” to sell help using media and technology” (p. 61).  Analyze the comments made by Ferguson in the above article to determine whether his fundamental beliefs can be verified.  For instance, what data does he have that blogs self correct?  If blogs do not self correct, what happens when a visitor takes the wrong medicine or secures incorrect treatment and creates more risk?  
   
Additional Questions: 
  • With only one-fourth of respondents indicating they checked a health issue providing web site for its reliability or currency, what risk or risks are the other 55% taking, and is this worth the risks (insurance, illegal prescriptions, etc.)?
  • What value does generalized health care information have for specific health care needs? 
  • How is trust sufficiently developed for you to accept health care recommendations, both face to face and online? 
  • What health issue solutions do you feel comfortable or uncomfortable securing from a health related web site?
  • If accepting health care self-help online, what do you believe these recipients do with the information?

"Web Hoax Revisited"
Teaching module designed by
Denise Gorsline, North Dakota State University
 
Title: “A Web Hoax, Transformed”
Author: Amy Harmon
Citation: New York Times, June 19, 2005
URL: http://nytimes.com/2005/06/19/weekinreview/19spam.htum?pagewanted=print
 
Description: The article references a web hoax that has a history, as follows: In 1995 a letter bemoaned cuts to NPR/PBS. A hoax based on that document was perpetuated. Ten years later undersimilar political circumstances, the hoax was resurrected by MoveOn.org, only this time the original fabrication seemed authentic
 
MoveOn.org, a liberal advocacy group, recently circulated an email petition asking readers to help save NPR and PBS. The petition was sent in response to a House committee vote to cut federal support of public broadcasting. One of the biggest challenges turned out to be persuading recipients of the petition’s authenticity.
 
In 1995, two students at the University of Northern Colorado sent out a similar petition, asking readers to help save NPR and PBS. What happened next is that the petition kept circulating, as a hoax, long after the public broadcasting funding issue had been resolved. In a “classically surreal Internet moment” the current email was thought to be the old one, and many assumed it was a hoax, and automatically deleted it. One recipient actually replied to the current survey with a link to “The Case of the Pointless Petition” on urbanlegends.about.com.
 
The executive director of MoveOn.org said the success of the original “hoax” email was part of his group’s inspiration to send out their current petition. The 2005 version included links about the cuts to help establish its authenticity. So far, the group has collected 750,000 signatures.
 
Teaching Tips:  Inspiring public involvement is challenging and the use of mass email to do so has become commonplace. At the same time, mass email is also used to distribute many misleading or unethical messages. Because of our past experience with technology, we may be skeptical of the authenticity of such letters. The positive potential of technology may be obscured because of the negative experiences we have had with it. As Dr. Bugeja notes in Interpersonal Divide, “No matter how contemplative the speaker, or cogent the message, electronic communication filters out aspects of content and motive, modifying meaning” (p. 42).
 
Possible Discussion Questions:
  • Can email be an effective tool in moving individuals to action? Is email as effective as face-to-face explanation of problems, and the need for public involvement?
  • What barriers may an organization encounter when using email to solicit petition signatures?
  • How much trust do you place in email requests for involvement?
  • Are there any ethical issues with MoveOn.org’s counting on the memory of the hoax campaign, and, if so, what are they?
  • How do media perpetuate hoaxes that eventually ensnare them? Do hoaxes play off our worst fears, convictions, and beliefs? If so, how can the media consumer protect him/herself in such a media environment? Note, get news from multiple diverse sources

"Beyond Kiwanis"
Teaching module designed by Trista Conzemius, North Dakota State University

Title: “Beyond Kiwanis: Internet builds new communities” 
Author: Haya El Nasser 
Citation: USA Today, posted 1 June 2005
URL: http://www.usatoday.com/news/nation/2005-06-01-technology-communities_x.htm
 
Description: This article discusses how the Internet can be used to build community and civic participation. Haya El Nasser presents personal accounts and quotes to illustrate how people have gotten more involved in their community and how technology has helped. The article states that people are now more able to get involved because of the use of technologies, such as, the Internet, cell phones, emails, and instant messaging. This technology is allowing people to “link up with their neighbors on their commutes to work, in the middle of the night and on business trips.”
 
Jeff and Susan Sanders own the company AtHomeNet, which is a company that creates websites for homeowners’ associations. Susan says, “It’s a nice way for people to get a feel for their neighbors. People create little e-mail lists and get updates.”
 
This article also suggests that the convenience of this technology affords people more time to be able to participate in the community. As well as using the Internet as a device to feel connected to the community, it is also used to free-up time. Lee Rainie, director of Pew Internet and American Life Project, which researches how the Internet affects groups, including families and communities, states, “People are physically more connected to their community because of Internet use. People can give an increment of their time because the Internet is facilitating that.”
 
Teaching Tip: This article contains information that could generate several discussions throughout Interpersonal Divide. One could delve into the issues of the convenience of technology and how the perception is that it creates more free-time, when, as Interpersonal Divide states, it instead blurs the boundaries between work and home and actually may “steal” more of our time than it creates.
 
Another issue that is brought up in this article is the perception that creating neighborhood websites and chatting through email is creating a sense of community. This could be tied directly to Chapter 1: Displacement in the Global Village in Interpersonal Divide, and even more precisely to “it will take more than a digital global village to raise a child in the twenty-first century,” which is stated on page 15 or this passage from the same page, “It can host neighborhood associations at a Web site address without ‘neighbors’ ever associating on-site at a real address.”
 
Possible Discussion Questions:
  • Is the use of technology by adults/parents to free-up more time to be able to participate in the community hurting the interpersonal dynamic of the family? If so, how and why?
  • Is using email to organize Little League and accessing the neighborhood association website and chat room involvement in the community? Why or why not?
  • What are some other ways that people could get involved with their community? If these ways involve technology, could they be done without the technology? If so, how? Would the interpersonal alternative require more time, and, whether it involves more time or not, is it a better alternative?

"Multitasking and You"
Teaching module designed by Mary Frances Casper, North Dakota State University

Background: Michael Bugeja’s Interpersonal Divide (2005) discusses the interpersonal effects of multi-tasking with technology. We all multi-task. Additionally, on page 113 of interpersonal divide, Bugeja makes an analogy between symptoms of drug abuse and media addiction, also citing Marie Winn’s 1977 book The Plug-in Drug. In fact, multi-tasking is taught as a skill for success. Yet study after study finds that when we multitask, we actually use more time and accomplish less during that time.
 
Title: Are we a nation of ‘pseudo-ADD sufferers? Society’s breakneck pace encourages lack of focus, concentration, some say
Author: ABC News original report June 13, 2005
URL: http://abcnews.go.com/GMA/MedicalMinute/story?id=842263&page=1   

Description: When we multitask with technology, we form habits that impact interpersonal communication. Multitasking habits also lead to behaviors that mimic attention deficit disorder (ADD).
 
Teaching Tip:
  • Ask students to identify all the ways they multitask:
    • At home
    • In the classroom
    • When socializing
  • List responses on the board for each area. Discuss how this impacts each situation.
 
  • List the symptoms of ADD on a handout. Distribute the handout to the class.
    • Ask:
      • Have you experienced any of these behaviors?
      • Have you seen others act in these ways?
      • How do you feel when you are communicating with someone who is multitasking?
      • How do you think your own multitasking affects others?
 
Additional sources:
Title: Multitasking makes you stupid, studies say
Author: Sue Shellenbarger, The Wall Street Journal
URL: http://www.dfw.com/mld/startelegram/living/5293299.htm
 
Title: Multitasking Madness
Author: Larry Rosen and Michelle Weil, Context Magazine
URL: http://www.contextmag.com/setFrameRedirect.asp?src=/archives/199809/InnerGameOfWork.asp
 
Title: The Art of Multitasking
Author: Alison Overholt, Fast Company
URL: http://www.fastcompany.com/online/63/multitasking.html
 
Title: Why More Is Less
Author: Megan Santosus, CIO
URL: http://www.cio.com/archive/091503/reality.html

"Tech Multiplies False Data"

Teaching module designed by Shari Veil, North Dakota State University

Title: “Menopause doc fudged data”
Correspondent: Sharyl Attkisson
Citation: CBS Evening News 21 June 2005
URL: http://www.cbsnews.com/stories/2005/06/21/eveningnews/main703359.shtml
 
Description: Dr. Eric Poehlman is facing jail time for falsifying the results of medical studies. Utilizing $2 million in government grants, Dr. Poehlman claimed to have found that the risk of heart disease for women increases during menopause. The renowned researcher’s findings were so significant that doctors across the country began prescribing hormone replacement therapy for menopausal women. Dr. Poehlman’s research assistant at the University of Vermont investigated the claims of the research. He found that, in some patients, the risk of heart disease not only didn’t increase but actually decreased during menopause. Since these results jeopardized the foundation of Poelman’s work, “he fabricated the data to make it fit his theory.” The assistant reported Dr. Poehlman’s fraud to the university, which found in the investigation that this was not the first time Dr. Poelman falsified data.
 
Teaching Tip: Chapter 1 in Interpersonal Divide describes technological networks. The technological medical network connects everyone from the researchers who distribute data, the publishers who mediate those data, the doctors who receive medical data through e-newsletters, and finally the women who access that data through self-help media. Millions of menopausal women who were prescribed hormones are now facing the potential risks of the therapy, including an increased risk of breast cancer, without realizing the promised results of the treatment. Who is responsible for putting these women at risk? 

Further Discussion Questions: How prevalent do you think falsified results are in academic and medical journals? Who is fact checking this data in our converged and convenient world?

"GetWellNetwork"
Teaching module designed by Jeffrey T. Child, North Dakota State University

Title: “Techworking: GetWellNetwork” 
Author: Andrea Caumount 
Citation: The Washington Post, posted 20 June 2005 issue, pp. D05.
URL: http://www.washingtonpost.com/wp-dyn/content/article/2005/06/19/AR2005061900821_pf.html
 
Description: Andrea Caumount of The Washington Post provides insight into a new medical technology and how it is marketed and used by the company.  The company is called the GetWellNetwork (http://www.getwellnetwork.com) and uses technology to assist doctors and nurses in providing care to patients.  The technology developed by the GetWellNetwork “turn[s] hospital bedside monitors into interactive portals” (para 1).  The interactive portals allow: for doctors and nurses to educate patients on their conditions and operational procedures through interactive videos, real time messages to be sent back an forth between patients and caregivers, and movies and games can be watched and played from the digital units. 
 
The technology allows for more virtual care to be given to patients, giving doctors and caregivers more time.  In discussing what employees would say the best reason for working for the company is the article states “They would say that we have a very powerful opportunity to create change in a place that needs it” (para 2).
 
Teaching Tips:  Several concepts from the Interpersonal Divide relate to the discussion of this article. Chapter one discusses displacement in the global village and how a sense of community is lost with the overuse of technology.  Real space and linear time are replaced by virtual community.  In this application, real doctors and nurses discussing conditions and talking through what complications might occur with procedures are replaced with interactive virtual doctors and nurses interactively discussing the same elements. 

As Interpersonal Divide documents, until recently, "communication was mostly interpersonal, or face-to-face.  People spoke plainly to each other – sometimes appropriately and sometimes, inappropriately – but usually authentically because of facial gestures, tone of voice, time of day, occasion of place, possibility of witness, and so on…we now live in cabled enclaves" (Bugeja, 2005, p. 23). Additionally, see Bugeja’s remarks of cost containment and telemedicine (p. 117).
 
Possible Discussion Questions: 
  • How does the use of this technology impact a patient’s or caregiver’s sense of community? 
  • How might patients feel displaced while interacting with the “interactive portals”? 
  • Do you potentially see any ethical concerns with the virtual discussion of patient conditions?  If so, what concerns exist? 
  • How might the shortage of nurses and the accountability of insurance carriers play into use of technology in this fashion? 
  • For people concerned about bedside manners of doctors, how might this practice influence those manners? 
  • Does the demographic of patient matter in the application of this technology?

"EU Bloggers vs. Elite"
Teaching module designed by Jon R. Pike, North Dakota State University

Title: “Bloggers take on European elites”
Author: BBC News: World Edition
Citation: BBC News: World Edition, posted 2 June 2005, retrieved 21 June 2005
URL: http://news.bbc.co.uk/2/hi/europe/4603883.stm
 
Description: In both France and the Netherlands, bloggers are being given credit for defeating referenda in their respective countries to approve the European Union Constitution. In France, a an anti-EU union constitution blog, written by a teacher named Etienne Chouard ,has inspired devotion to the degree that fans of the blog want to erect a statue of him in the city of Marseilles. Chouard says that the mainstream news media in France were tilted so much in favor of ratification of the constitution that blogs that were urging a “No” votes, such as his struck a chord with the public. Nicholas Vanbreemersch, a Dutch blogger who goes under the name, Publius, says that he expected to see blogs play an even more prominent  role  in this controversy than they did in imitation of the numerous blogs that were published on the web during the 2004 U.S. Presidential election. Vanbreemersch that bloggers on both sides of this issue organized but that those bloggers urging a “No” vote on the proposed constitution were better recognized. Bloggers supporting ratification of the constitution came in late on the debate. The bloggers urging a “No” vote were organized ahead of the campaign to push for ratification.
 
Teaching Tips: Why have blogs and bloggers been credited with swaying public opinion on substantive political issues? What data document that power and influence? What are the combined circulation of mainstream media in Holland and France? Are bloggers journalists and credible sources of opinion from the perspective of students? What do bloggers get out of receiving such credit? .Are bloggers merely successful marketers who have learned to market opinion to niche markets by appealing to the egos of their readers who share the bloggers opinions?  Chapter Five of Intepersonal Divide Bugeja suggests that mainstream media have strayed from fact-based towards niche fragmentation, in some sense mimicking blogs. Is it possible to determine in this fragmented media market who is responsible for what?   Explore that concept with your students.

"Blockbuster's Online Competition"
Teaching module designed by
Jeffrey T. Child, North Dakota State University
 
Title: “Rewinding a video giant”
Author:  Daniel McGinn
Citation:  Newsweek, posted 27 June 2005 issue, accessed 22 June 2005 online
URL:  http://www.msnbc.msn.com/id/8259044/site/newsweek/
 
Description: The article is about the video retail giant Blockbuster. The story addresses the issues the company is facing today in the video and game rental and sales industry with retaining their target market and increasing profits from the annual 6 billion in revenue the company currently rakes in.  Problems include competing with stores like: Wal-Mart – who sell videos and games for dirt cheap; Netflix – the online DVD-by-mail rental company with a small but virtual existence; and cable and satellite companies – which offer video-on-demand directly through the television, eliminating the need to even go out into the community to rent or purchase videos and movies.  Market analysis shows a strong seven-year trend for DVD sales rising.  Lieberfarb, the former Warner Home Video chief indicated that “for busy families, in which not everyone can watch at the same time, buying DVDs will remain more appealing” (Para. 14).
 
Teaching Tips: Many issues discussed in this article relate well to principles in the Interpersonal Divide.  In chapter one, the discussion of big box displacement is relevant.  In this example the number one video retailer – a big box displacer for smaller video rental companies – is complaining about bigger box displacers such as Wal-Mart.  Furthermore, companies with a complete online existence, Netflix, also have the capacity to displace Blockbuster as computers communicate with computers about processing video rentals in a similar fashion as Amazon.com processes book orders. 
 
In chapter two, the discussion of survival in virtual environments is relevant when Bugeja (2005) indicates “Because of media and technology, community has gone virtual” (p. 45).  Blockbuster was the cause of eliminating some of the need to go out and watch a movie at a theater and now they are being replaced by Netflix and video-on-demand.
 
In chapter four, the evolution of technology from group to personal activities is relevant.  The existence of companies can disappear because of technology and the evolution of a digital environment.  Bugeja (2005) indicates “evolution in virtual habitat is similar to that in actual habitat, with a few differences.  Occupations, rather than species, disappear from the cyber-landscape.  Because there is no “there” there, the fittest survive not by claiming territory but by performing more tasks in less time involving fewer people” (p. 83-84).
 
Possible Discussion Questions:  
  • Will video-on-demand and companies like Netflix continue to grow? 
  • Are the currently smaller companies, Netflix and video-on-demand, the future of video and have power to further displace Blockbuster?
  • Do you go to places like Blockbuster with family or friends to get a video to watch together?  Is this trend being replaced from the evolution of technology?  If so, how is it being replaced and why?

"Wiki Gone Awry"
Teaching module designed by
Cindy Larson-Casselton, North Dakota State University 
 
Title: L.A. Times suspends Web site participation experiment
Author: Gary Gentile
Citation: USA Today, posted June 21, 2005
URL: http://www.usatoday.com/tech/news/2005-06-21-wikitorial-x.htm
 
Descriptions: This article discusses how the Los Angeles Times experimented in letting readers have the opportunity to rewrite the paper’s editorials.  This experiment however, only lasted three days.  The newspaper had to suspend its “Wikitorial” Web feature because several users had flooded the site by posting foul language as well as pornographic photos.  “Wikis,” is based on the Hawaiian term wiki wiki meaning quick.   The L.A. Times experiment is part of the “open source” movement in online journalism that attempts to make journalism more democratic through the process of participating as writers and editors of news and editorial comment.  In this case the newspaper was encouraging users to edit, rewrite or contribute new material to the evolving content of the editorial.  In addition, users were urged to collectively write and edit articles for the site.  The articles author Gary Gentile notes, “The end product can be thought of as a community’s shared knowledge.”
 
Teaching Tip: Developers offer that the Wiki is evolving in such an open way that they allow for a small number of people to make an impact as a collective community. Wikis seem to be best suited for factual information where the content can become accurate because of the contributions made by a group. This concept of the importance of community is connected to Chapter Eight in the Interpersonal Divide. Wikis seem to be a way of democratizing the news process. 
 
Possible Discussion Questions:
  • How can a Wiki make democracy work better?
  • Are virtual communities such as the Wiki genuine communities?
  • How do you feel that individuals and communities will be affected by this type of open editing?
  • Do you feel that the L.A. Times did the right thing by shutting down their Wikitorial after only three days? Why or Why not?
  • What can editors do to prohibit the inappropriate comments posted on a Wikitorial?
Alternate Tip: As a class, set up a “mock” Wiki that allows the class to create and edit comments on a Wiki Web page, perhaps rewriting the student newspaper. (Note: Do not publish such a site, for libel and liability reasons.)

"Overheard Online"
Teaching module designed by
Denise Gorsline, North Dakota State University
 
Title: “Overheard Conversations and Jungle Guides”
Author: Lisa Napoli
Citation: New York Times, February 10, 2005
URL: http://tech2.nytimes.com/mem/technology/techreview.html
 
Description: Morgan Friedman was in a café in Williamsburg, Virginia, when he overheard a cell phone conversation. He thought the conversation was so funny that he should post it someplace so others could enjoy it as much as he did. Along with a friend, he started the site overheardinnewyork.com where anybody can post parts of conversation--“priceless gems”--they overhear on the street.  Friedman and his partner, Michael Malice, have started a second website called overheardintheoffice.com.
 
Teaching Tips: Michael Bugeja’s Interpersonal Divide has reminded us that we can misperceive reality because of an overuse of technology.  We know we should be concerned about the privacy of any information shared over the Internet, but now we have to consider what we say in face-to-face conversations, and the potential of their posting.
 
Possible Discussion Questions:
  • Would you post a conversation you overheard on one of these websites? If not, what would keep you from doing so?
  • Are you interested in reading these conversations? Is there an element of guilty pleasure that might tempt you to visit the website?
  • To what level do you think the posted conversations reveal the real nature of the communication between the people involved?
  • How would you feel if you found your conversation posted on a website?
Possible Classroom Activity:
  • Ask a group of students to discuss a given issue in front of the rest of the class. The group will begin their conversation in the hallway, and then continue as they return to the classroom.
  • Direct the rest students to post part of that conversation on a class website.
  • Ask the students having the conversation to respond to the accuracy level of their classmates’ postings.

"Orwellian Bullies"
Teaching module designed by Cindy Larson-Casselton, North Dakota State University

Title: Cyber-bullying
Author: Joan Leishman
Citation: CBC News Indepth, updated March 2005, posted June 20, 2005  
URL: http://www.cbc.ca/news/background/bullying/cyber-bullying.html
 
Description: This news story explores how cyber-bullying, while being similar to traditional bullying in its intent to hurt others through control and power, is different due to the use of new technologies. Today kids are always connected or wired, and communicate in ways that are often unknown to adults. This can make it hard for parents and school administrators to both understand the nature of cyber-bullying and to be able to do something about it.  The article goes on to describe what life was like for David Knight as he suffered humiliation each time he logged onto the internet because someone had set up an abusive website about him. “Rather than just some people in a cafeteria hearing them yell insults at you, it’s up there for 6 billion people to see.  Anyone with a computer can see it,” says David.  Nancy Knight, David’s mother, states in the article, “One of the most frustrating aspects of the whole affair was that the bullies who went after her son hid behind the anonymity of the internet.”   
 
Teaching Tip: Cyber-bullying can be seen as more damaging than a face-to-face confrontation. Internet bullying is tough to investigate unless it crosses the line into death threats or other criminal acts and schools often say their hands are tied. Yahoo, who was the website host, wouldn’t comment on the David Knight website. Jay Thompson, president of the Canadian Association of Internet Providers stated, “It isn’t the job of the providers to decide what should or should not be on the Internet.  The champions of free speech on the Internet strongly support Thompson’s position. David however, strongly disagrees. Issues of personnel responsibility and free speech are central to this discussion. First Amendment discussion needs to continue especially in regards to cyber-bullying.  Chapter One in the Interpersonal Divide would aid in framing these first amendment issues. Perhaps more serious, with respect to interpersonal communication is the fact as described in Chapter Seven of the Interpersonal Divide, that our homes have several virtual ports of entry where our safety is not assured and our privacy is at risk whenever when connect to the internet. Orwell foresaw how media would violate our privacy, as with cyber-bully, hurtful personal comments are now for the entire world to see.
 
Possible Discussion Questions:
  • Should website hosts like Yahoo or AOL be expected to act like censors?
  • Who should decide what is or is not free speech on the Internet?                                 
  • Do families want the website hosts to be making determinations as to what is appropriate content for them or their families to view or is that a decision to make in their own homes based on their own value systems and their own interests?
  • Is this a case that should have been overlooked – or was there an inherent physical bullying risk (if so) would that have changed any of your responses above?
  • Will the parents calling attention to the website attract even more viewers?
  • Who should take responsibility here – the website host or the family for not restricting access to the source of the bullying?
  • Should companies like Yahoo and AOL be held liable for false and inflammatory comments? 

"The Anonymizer"
Teaching module designed by Denise Gorsline, North Dakota State University 
 
Title: “Review: Anonymizer for Safe, Mobile Firefox Browsing”
Author: Glenn Fleishman
Citation: securitypipeline.com, June 16, 2005
URL:http://www.securitypipeline.com/shared/article/printableArticleSrc.jhtml?articleId=164900249
 
Description: Anonymizer’s Total Privacy Suite is an application which was created to protect a computer user’s identity. This is an improved version of an earlier product that was somewhat effective, but difficult to use.  The Anonymizer can protect your identity and data from spyware being dropped into your computer. One particular element is called Digital Shredder, which destroys stored tracking information. This was tested on Amazon’s website, and the application took away Amazon’s knowledge of who the user was. This application also includes some anti-spyware programming, which many experts believe is a good addition to protecting the security of your computer.
 
Teaching Tip: Before asking questions, establish the objective of your discussion-in this case, where are we headed as a society with software that “anonymizes” or “shreds” files seeking your most private data. That teaching goal and the following discussion questions augment the discussion of Chapter 5, Blurring of Identity and Space.
  • Discuss the reasons why people want their identities to remain private. Are there any situations in which identity protection causes a problem? Do the threats of identity theft outweigh these concerns?
  • Discuss the importance of feeling secure when using a computer. Is it comparable to feeling secure in your home? This could be related to Chapter 5’s discussion of blurring identity and place.
  • Discuss the likely response of ‘big box companies’ to this software. What is Amazon.com’s likely response?
  • Discuss the implication of the need for “Anonymizer” software. Do you think people put as much investment into home security as they do computer security? Is that a good choice?
  • Discuss the Anonymizer as the name of the product. What does this say about building relationships through computer communication?

"Technology Comes 'Naturally'"
Teaching module designed by Mary Frances Casper, North Dakota State University 
 
Note: Interpersonal Divide refers to the "Unnatural Order of Things," (p. 135) which speaks to the evolution and normalization of technology and technologized behaviors. The chapter closes with a quote from Thomas Paine, who states “In no instance hath nature made that satellite larger than its primary planet” (p. 140). Is technology use natural? What is natural about technology?
 
Description: According to some, nature and natural behaviors are socially constructed. Others feel that nature is a product of biology, others genetics, and still others environment. Take a moment to consider what constitutes nature and natural behavior. The following articles describe four different understandings of natural human behavior, its sources and elements.
 
Title: The Relationship between Feelings and Behavior
Author: Sidney D. Craig, PhD.
URL: http://www.naturalchild.com/sidney_craig/feelings.html 
 
Title: Human Nature
Author: Wicpedia online encyclopedia
URL: http://en.wikipedia.org/wiki/Human_nature
 
Title: Overview of sociobiological anthropology
Authors: McGee, R. Jon and Richard L. Warms. 2004 Anthropological Theory: An Introductory History. New York: McGraw Hill.
URL: http://www.mnsu.edu/emuseum/cultural/anthropology/Sociobiologycal%20Anthropology.html

TitleThe Hunting Apes: Meat Eating and the Origins of Human Behavior

Author: Craig B. Stanford
URL:   http://www.pupress.princeton.edu/chapters/s6549.html
 
Teaching Tip: Have students write down their personal definition of natural human behavior. Put students into four groups. Have each group read one of the articles and compare it to their personal definitions of natural human behavior.  Have each group explain and defend the viewpoint put forth in their article to the other groups. End with a group discussion applying the information to technology and technology use. Ask:
  • Is using technology a natural human behavior? 
  • Is technology use a form of human evolution?
  • What does technology use say about human beings as a species?
  • How do you see technology use impacting the future of human communication?

"Intercultural Teamwork"
Teaching module designed by Kathy Gustafson, North Dakota State University

Title: Students wait to launch their dream baby
Author: Press release, European Space Agency
Citation: SpaceRef – Space News as It Happens, June 20, 2005
URL: http://www.spaceref.com/news/viewpr.html?pid=17181
 
Description: In a cooperative project spanning two years, European university students put their book learning to practical application and built a satellite that will be launched from Russia in August. The European Space Agency provided support in drawing up the specifications for the satellite, supervising the construction and testing, and organizing the launch. The students from 23 universities across the continent coordinated their work to build the hardware and choose the electrical components. Students said the project was done completely in house with no professional involvement. Recognizing the difficulties involved in exclusively online communication, the ESA brought students together every six months for a seminar at the Agency’s Technology and Research Center in the Netherlands. The satellite, when put in orbit, will broadcast images to be available on the internet and serve as an amateur radio relay. One of the older students reflects on the true significance of this study project. "The main benefit, I think, is not technical, but in the human relationships, in the confidence we have built up to cooperate with other people, across borders and cultures, and under different conditions," says Kresten Sorensen.
 
Teaching Tip: Though the article does not include particulars in relation to the students’ communications, decision time frames, and location, speculate some of the steps involved in building a team linked primarily online. The article states that students came together in a single location once every six months.
 
Discussion questions:
  • Could they have fostered teamwork without these meetings?
  • Would video linkup have served the same purpose (assuming they did not have that)?
  • After two years of working together but having limited real place/real time interaction, how accurately do you think they may have perceived each other’s personality traits and adapted to those and differences in culture and communication styles?

"Understanding 'Deep Throat'"
Teaching module designed by Deneen Gilmour, North Dakota State University

Note:  Use this module after showing “All the President’s Men”
 
Title: “Understanding Deep Throat: Why a source took on a president then, and how Nixon’s fall shapes us even now”
Author: Evan Thomas
Citation: Newsweek, June 13, 2005, pp. 22-32.
 
Description: Newsweek’s Thomas wrote an in-depth cover story about the identification of “Deep Throat,” the top-level secret source on whom Washington Post journalists Bob Woodward and Carl Bernstein relied to keep alive their difficult investigation of the Watergate break-in, subsequent cover-up and scandal. In Newsweek’s retrospective story of the 1973-74 Watergate scandal, Thomas reminds readers that in the first couple months after the Watergate break-in, The Washington Post was the only media outlet doggedly pursuing the story. “(Nixon) administration spokesman scorned the Post with denials, abuse and not-so-veiled threats,” Thomas wrote. “During this trying period Deep Throat’s guidance and confirmation of the essential details was ‘vital,’ former Post executive editor Ben Bradlee told Newsweek.”

Teaching Tip: The topic of Watergate and Deep Throat provide an ideal opportunity to discuss with students the use of anonymous sources and technology in reporting. When, if ever, is it acceptable to use an anonymous source in a news story? What steps must a reporter take before using an anonymous source? What repercussions are possible, or even likely, when an anonymous source is used? When is it acceptable to use anything other than face-to-face conversation or an in-person interview to get information from a news source? When, if ever, is it OK to use the telephone for an interview? When, if ever, is it OK to conduct an interview via e-mail? Are there certain situations in which the phone, e-mail or text-messaging could be an advantage over face-to-face information gathering?

Background: Given the growth of corporate journalism and its attendant ever-tightening newsroom budgets, do you suppose that reporters could find and rely on a source like Deep Throat today? Many corporate newspapers now put a premium on “story count,” meaning that editors rate a reporter’s performance by the number of stories he or she produces. Reporters who spend a lot of time out of the newsroom talking to people tend to have lower story counts – but richer and more fully informed stories. Some media watchers believe that source building is becoming a lost skill, and that editors no longer value it among reporters’ skill sets. What do you think?
           
The point arises in Chapter 5 of Interpersonal Divide by Michael Bugeja. On the topic of the time-honored practice of journalists building trust-based source relationships, Bugeja writes that other troubling trends in newspapers include a great focus on scandal and celebrity, a gotcha philosophy of investigative reporting run amok; loose strands in mainstream publications about accuracy; gossip, rumor; plagiarism; privacy, fact-checking, using multiple sources, and breaking conficences" (p.100).


Stop into almost any newspaper or television newsroom today and you will see reporters at their desks, glued to e-mail or the telephone. Technology-assisted communication has replaced a great deal of face-to-face communication between journalists and news sources. The trend carries with it ominous implications for the credibility of media reports. Bugeja, in Chapter 4 of Interpersonal Divide, notes that a turning point in journalism occurred when media moguls realized they could use technology to cut costs, resulting in reporters using telephones to conduct conversations formerly conducted face-to-face, eye-to-eye.
 
An even more substantive “interpersonal divide” discussion question: Woodward met Mark Felt (who would later become Deep Throat) two years prior to the Watergate break-in. Both Felt and Woodward were working for government and waiting in a White House foyer for appointments. Woodward struck up a conversation with Felt and asked his advice on careers. The two formed a casual friendship that eventually led to the most famous reporter-source relationship of all time. But what if Woodward had been chatting on his cell phone and ignoring those around him (as is commonplace today) while he waited for his appointment? Had Woodward never struck up that initial conversation with Felt, would Felt (the No. 2 man at the FBI in 1973) have come forward as Woodward’s secret source?

"Phisher Tales"
Teaching module designed by Kimberly Cowden, North Dakota State University

Title: “Phisher tales: how webs of scammers pull off Internet fraud”
Author: Lee Gomes
Citation: Wall Street Journal, posted 20 June 2005, published 20 June 2005, page B1
URL: http://online.wsj.com/public/article/0,,SB111922540322063658-k2iziFe2OaO0z3gRtu_AvHbEtKk_20060620,00.html?mod=
tff_main_tff_top

 
Description: Author Lee Gomes examines research conducted by San Francisco based researcher, and spam combatant, Chad Abad, on phishing, an internet scam that seeks credit card information from web users. Of particular significance in this article is the finding that while phishing was once an individual endeavor, it is now building covert communities to conduct illegal actions conceived in chat rooms, but executed in physical space. Gomes writes, “If, in the early days, phishing scams were one-person operations, they have since become so complicated that, just as with medicine or law, the labor has become specialized.” Gomes notes that phishers use mass emails to glean bank and credit card account information. He notes, however, that the phishers may not have access to processing and must therefore seek a third party to complete the scam transaction. Gomes states “He might, for instance, be stuck in a small town where the Internet is his only connection with the outside world. In that case, he’ll go back into an IRC (Internet Relay Channel) chat room and look for a ‘cashier,’ someone who can do the dirty work of actually walking up to an ATM.” Ironically, within this community of scammers exists social mores of conduct. If cashiers defraud the phisher, nasty notices are posted about the cashier on the IRC.

Teaching Tip: Do online criminal communities have values, too? In chapter nine of Interpersonal Divide, Bugeja posits values should be “socially beneficial, morally focused, personally edifying, and culturally inclusive” (p. 191-92). Bugeja writes “Without a social benefit, a value can be misused or misapplied. Loyalty, for instance, may be essential for organized crime; however, such crime doesn’t serve community” (p. 191). This discussion about virtual and real communities allows instructors to bring in the concept of the Golden Rule and opens a forum to discuss good/bad and right/wrong. 

Discussion Questions
  • What are the values of online phishers?
  • How, if at all, do phisher values differ from those of a real community?
  • While phishers may be conscious of the crimes they are committing, are their consciences evolved enough to know the harm they are causing? Why or why not?
  • Does the virtual environment in this case divorce people from their consciousness?
  • Do the values of the online group give participants a false sense of ethics?

"Caution: Online Learning"
Teaching module designed by Daniel McRoberts, North Dakota State University

Title: "Log In and Learn: Online courses are becoming a growing option for students, but experts caution moderation”
Author:  Karen Nitkin
Citation:  (2005, May). NEA Today. 23(8), 30-31.
 
Description:  Advocates of distance learning for pubic high school students believe online courses, though not a replacement for traditional classrooms, offers many pluses. These course are multiplying rapidly online.  In urban and suburban districts, online courses have surpassed video programming as the top method of distance learning. Advocates emphasize online course flexibility, allowing students to work independently and manage their time.
 
There are also concerns. The NEA, for example, opposes situations where students receive all or most of their education at home through distance education and rarely set foot in an actual school building. The growth of “cyber-charters” (virtual charter schools) allows public high school students the opportunity to attend charter schools full time under many state laws.  Some of these charter schools are run by for-profit businesses and many students are home-schooled, taught by their parents, rather than a certified instructor. Most critical, however, is the lack of interpersonal face-to-face interaction between students and their teachers. For example, the article related how one teacher notified her online class of the death of a student enrolled in the online class; an announcement was provided on the class page and a discussion thread was provided for students to reflect and react. According to the teacher, the student’s death made the entire class more human to her. 
 
Teaching Tip: Discuss the benefits and drawbacks of online learning in public high schools. The discussion will likely focus on: the importance of socialization in high schools that is negated or severely curtailed in an online environment; the quality of content and teachers in online vs. traditional public school environments; the quality check-and-balance of charter schools; the issues of for-profit public schools; the impact of online courses on rural schools, and; the multi-tasking of high school students.  
 
Additional Discussion Questions:
 
  1. Are concerns of scheduling more important than content in online high school courses, thereby justifying their creation and use?
  2. What is appropriate and inappropriate in an unsupervised online situation with a student death? 
  3. Does the reference to a student’s death indicate the level of tragedy necessary to become a “humanized” online course or do other means exist?  If so, what and how? 
  4. Does the lack of an interpersonal relationship in the online class between the teacher and high school students affect the objectivity of course grading?
Note:  The article was not addressing honors, dual credit, AP or night classes, but only focused on public high school “regular” courses.

"Reference groups shape opinion"

Teaching module designed by Mary Frances Casper, North Dakota State University

Preface:  We shape our perspectives of the world through discussion with people in our reference groups. When we select our reference groups, rather than interacting with the people around us, we filter our perspective of the world, and limit our ability to act within it, consigned to our own comfort zone and experiences.  
 
Related Article:

Title
: "An introduction to network analysis"
Author: FAS Research Network Analysis for Science and Business
URL: http://www.fas.at/science/learning/sna_3.htm
 
Description:

This article describes core networks and their influence on opinion formation and adoption of innovation. This ties into who we communicate and share information with and helps understand the concept of reference groups.

Excerpt: "The individual consumers do not make decisions by themselves. Rather, it is their core network that exerts enormous influence. Someone selects a certain cell phone provider, because his friends are already with this provider. Someone consults a certain doctor, because his colleague at the office has already had good experiences with this doctor. Someone selects a certain destination for his/her holiday, because someone in the family had already been there and really liked it."
 
Teaching Tip:

Solicit examples of times when cell phone users have caused problems for your students. You might begin discussion with an example from your own experience. Then ask:

When you see something happen (accident, driver going wrong way on a one way, etc.) do you:   

a) call a friend

b) maybe take a picture on your cell to send
c) talk to the people around you
d) assess your own behavior with cell phones
e) take corrective measures

Discuss the implications of forming views through mediated interactions instead of with people around you, especially if those virtual interactions delay or take precedence over interpersonal emergencies. (For an example, visit Interpersonal Divide's section on campus riots and cell phones on page 155.)
 
Classroom/Journal Exercise:

Teach through role play. Put students into groups. Select one student with a cell phone from each group to view a video segment of an ambiguous event such as news segment or movie trailer without commentary (with audio off). These students are "The Callers." Select another student from each group with a cell phone to receive information. These students are called "The Receivers." The Callers will view the segment in one room and the Receivers will await calls in another. The remainder of each group waits in the hall. The Callers will explain the segment or trailer to the Receivers. Re-assemble everyone in one room and ask the Receivers to explain the segment or trailer. Then ask the Callers if there were any errors in the reports of the Receivers. Finally, play the segment or trailer with audio off and then on.

Discuss:
 
  • What did each Caller/Receiver actually see and how, if at all, did that deviate from the script? 
  • Now have the students who viewed the clip discuss what they saw. What is the consensus? 
  • What does this show us about the effect of cell phones (mediated communication) on how we view our world?
  • What does it say about the medium of broadcast, cell phones, audio, etc.? How, if at all, did the medium bias the message?

"Blurring of Identity and Place"
 Teaching module designed by Jeffrey Child, North Dakota State University   

Title:
              Spokane mayor urges privacy online after ‘brutal outing’” 
Author:
           John K. Wiley 
Citation:
          USA Today, posted 20 June 2005, updated 20 June 2005 
URL:               http://www.usatoday.com/tech/news/2005-06-20-chatroom_x.htm    

Description:    John Wiley of the Associated Press discusses how a local Spokesman-Review newspaper hired a computer expert to research three gay chat room names suspected to all belong to the city mayor, James West.  The newspaper was able to obtain gay.com chat transcripts, connect them to the major, and publish them. The mayor had been offering city jobs to young men he met in the gay chat room. The article deals with expectations of privacy for virtual chat room environments. A sentence of the article that connects well to Chapter Five concepts about the blurring of identity and place:

“A chat room is more like having a discussion in a bar. Anyone can come in and listen and participate,” said Chris Hoofnagle, director of the Electronic Privacy Information Center-West in San Francisco. "People can hide in the dark corner without you even realizing they are there (para 9).

The article questions the assumption that an individual can expect to have any sort of privacy or anonymity on the Internet or any online communications.  
 
Teaching Tips:  The first part of Chapter Five provides a great back drop for the discussion of this specific article and case in Spokane about the disembodied self. Relevant information to set the discussion about the issues from Interpersonal Divide could include the blurring of identity when technology places an individual in two or more places at once. According to Interpersonal Divide, "That defies time and physical law. When identity and time are blurred, so is our sense of place.  We live in a three dimensional universe, existing as physical entities in linear time at specific locations.  Defy that law, and the self actually divides.  Consciousness focuses in varying degrees on our physical and virtual environments (p. 98)."

Class discussion can center around the ethical dimensions of the situation given the nature of the gay.com chat room transaction and how the mayor constructed his virtual environment. In fact, the mayor indicated that in his mind he considered the conversation to be taking place in the back corner of a bar where people would only be able to hear faint whispers. Contrary to that imagined environment, his conversations were one-on-one digitally, physically conducted on government computers.  A written record was recoverable, negating his virtual identity and establishing his real one. 

  Possible Discussion Questions:
  • How and or why do people construct virtual identities? 
  • Do people in chat rooms imagine virtual settings without sharing them with others in that chat room?  If so, what are the possible ramifications?
  • Does your identity change without your intending it to when you interact in a chat room? Does it change when you actually intended it to in that same environment? If so, is this your real hidden self?

"Identity-Theft Arrests"
Teaching module designed by Lori DeWitt, North Dakota State University

Title: "Identity theft is crossing state lines"
Author: Chris Welsch
Citation: Star Tribune, posted 19 June 2005, published 19 June 2005
URL: http://www.startribune.com/stories/1513/5464520.html

Description: Chris Welsch reports in the Star Tribune that while traveling home to Minneapolis from a wedding in Jamaica, Leraitta Patton was told she was wanted on a larceny charge from Ohio.  Patton and her 14-year-old daughter where held in the Miami Airport until it was discovered that Patton was the victim of identity theft.  By then they had missed their connecting flight. The article quotes the head of the Federal Trade Commission’s identity theft program as saying that in a 2003 federal study 9.9 million Americans said they’d been victims of identity theft in 2002.  Though 96% of those people where victimized financially through fraudulent credit card charges and loans that they never took out, 4% had their identity used when a crime was committed.  Those 400,000 people have potential arrest warrants awaiting them when they get stopped for a traffic violation or try to get through customs like Patton. Crane further states that there have been instances where someone has been jailed for days while the issue of identity is sorted out. 

Teaching Tip:  In an eerie case of life imitating art, Patton’s experience is much like that of Sandra Bullock in the 1995 movie The Net.  In the movie, Bullock’s character’s identity is stolen and replaced with that of a villain.  In real life, what is more central to our sense of self than our identity?  In chapter five of Interpersonal Divide the concept of being “grounded” is defined as people knowing “where they are and who they are (p. 98)…Many people lose perception because of conflicting depictions and stereotypes about identity”(p. 99).  While this quote refers to our concept of our self, how much more disturbing would it be to lose that actual self because of a virtual thief who commits a crime in real habitat-for which you are held accountable?

Possible Discussion Questions:
 
  • How alienated would you feel in a society that told you that you are not who you “know” you are?
  • Without referring to any document, how can you prove you are you?  
  • What does it say about a society that will trust the word of a computer, which can be just as deceptive as a human being?
  • What sorts of future technology should we allow to be used to establish identity (retinal scans, microchip implants, etc)?

"Wireless Woes"
Teaching module designed by David Kahl, Jr., North Dakota State University

Title: “Wireless web puts personal data at risk”
Author: Daniel Sieberg 
Citation: CNN, posted 21 June 2005, published 21 June 2005 
URL: http://www.cnn.com/2005/TECH/internet/06/21/hotspot.hacking/index.html
 
Description: CNN reporter Daniel Sieberg investigates public “hot spots,” made up of almost 30,000 parks or cafes where wireless Internet access can be obtained. His work describes a frightening new type of hacking—one in which hackers piggyback onto another’s wireless Internet connection in these locations, enabling them to steal confidential information. Computer security technician Richard Rushing elaborates by saying, “It’s great to be able to sit somewhere and work without having any wires attached, no nothing attached, but you have that risk that it comes back to.” Sieberg also describes wireless theft: “There may be no wires attached, but the convenience still comes with strings.”
 
Teaching tips: This article complements the core concept of the interpersonal divide, noting, once again, that the greater the convenience, the greater the interpersonal consequences and ethical concerns. While technology creates an interpersonal divide, the loopholes that allow cyber hackers access only serve to widen this already wide chasm. This is the technological equivalent of the community pickpocket. Only, in the virtual environment, there is no touching of the victim. The crime becomes personless. The social more of mobile communication technology is—someone somewhere else, is more important than the person next to me. This mindset establishes a crime-ready zone in which the victim is unaware of the crimes about to happen next to him or her.
 
Possible discussion questions:
  • Is the solution to this problem simply to recede into home, abandoning the community and worse, associating it with online identity theft? 
  • Is the solution more technology, buying software to protect the outdoor wireless community?
  • What effect does this new technological scare have on users who already are apprehensive about public interaction—with or without technology?
  • Does this story create additional fears of public interaction for technology users?

"Online Welsh Dating Practices"
Teaching module designed by Jon R. Pike., North Dakota State University
 
Title: “Lonely Welsh seek help in dating”
Author: BBC Wales
Citation: BBC News: World Edition, posted 14 June, 2005, retrieved 20 June 2005
URL: http://news.bbc.co.uk/2/hi/uk_news/wales/4089446.stm
 
Description: Almost half of the population of Wales are single adults. Over half-a-million Welsh have turned to the Internet for help in finding a romantic partner. The BBC program, Week In Week Out, investigated this phenomenon. Singles who were interviewed for the report cited the following as reasons for using online dating services:  busy lifestyles, recommendations from friends, belief that they were not confident enough or were too shy and  living in small communities. However, this was not their preferred method for meeting people. Those who were interviewed for the program said their preference was arranged blind dates. “Speed dating” was tied with use of the Internet and newspaper personals came in last as a way to find a partner. One of those interviewed for the program, Clive Worth, claimed that since he started using the Internet to arrange dates five years, “ I was never short of dates and the dates started flooding in. Within five years I’ve had over 300 dates.” The program also reported on a Welsh couple who met online. The man flew to Canada, where his future wife was living at the time, to meet her for the first time. The two got married and have been together, as man and wife, for three years.
 
Teaching Tip: This is connected to Chapter Three, “The Hype of Self-Help,” of Interpersonal Divide. Bugeja points out in this chapter that “[t]he self-help industry generalizes the ‘self’ to sell help using media and technology.” Do these services market themselves as promising to relieve people of the natural fear and anxiety that may come from asking someone they meet in a real-time environment out on a date? Another reason that people cite for using these services are busy lifestyles. In the same chapter, Bugeja describes the concept of the “accelerated biological clock” brought on by our over reliance on technology which “warps time, and place, transcending it.” Do people believe that they are “running out of time” to find romantic partners and no longer want to invest the time effort it may take to meet and develop relationships with people? Can this account for why they do not use their preferred method of meeting new people, arranged blind dates? Could it be because such dates require effort and help from third parties to arrange? 

Possible Discussion Questions: Ask students what they think about the practice of using the Internet to find dating partners.
  • Do they believe that meeting others over the Internet will help them overcome shyness or lack of confidence?
  • Why do would anyone pay to use such services?
  • Are desired characteristics of potential partners compilations of marketing data?
  • Are such services  part of the self-help industry?

"Failing E-Mail Grades"
Teaching module designed by Shari Veil., North Dakota State University
   
Title: “Students who flunk courses get e-mail listing all who failed”
Author: Associated Press
Citation: CNN.com posted 18 June 2005, retrieved 21 June 2005
URL: http://www.cnn.com/2005/EDUCATION/06/18/email.mistake.ap/index.html
 
Description: The Office of Student Financial Aid at the University of Kansas sent an email to 119 students notifying them they were in jeopardy of having their aid revoked because of a failing grade. Included in the email address list were the names of everyone who received the same email, in effect, everyone who was receiving a failing grade. The university spokesperson admitted it was the institution's error and said it deeply regretted the “inadvertent, unintentional mistake.” A student on the list said the mistake released her grade without her permission, which violates the Family Educational Rights and Privacy Act. The university spokesperson said officials are contacting all students to apologize and have reported the incident to the Department of Education to determine if there was a violation.
 
Teaching Tip: Is the mistake excusable because it can be pawned off as a mistake of the medium? If the medium truly is the message, according to McLuhan, what type of environment are we creating because of these online institutional practices? These discussion questions focus on the allowances accorded to the medium of email. The university would never send a letter by snail mail with everyone’s names on the top of the page. Are they to be forgiven because of the nature of the medium?  Chapter Six, “The Medium is the Moral” of Interpersonal Divide, discusses the social consequence of the medium. We make allowances for professional conduct in email in regard grammar, capitalization, punctuation and spelling because people are in a hurry. We make allowances for professional conduct in email in regard to abrasive messages because we may not know the intent of the message. Do we also make allowances for professional conduct in adhering to privacy laws simply because it is an email? Is unprofessional behavior a social consequence of the medium because errors, when they do occur, affect scores rather than a handful of students?